Lush Cosmetics The Mall at Green Hills

I LOVE Lush as a company. Their products are amazing. You MUST try the bath bombs, bath oils, shower gel, and body sprays! The employees at this location are super friendly and extremely helpful. Only downside is that this location is very small and they do not have much stock. They will however order you whatever they’re out of stock on and ship it to you for free. They call it their “endless aisle”.

We love love LOVE Lush ! Even though there are many smells going on in their space it smells good. Their products are also very nice. Pricey.

Kaitlyn was amazing, my first time in a Lush store and my sister and I learned so much!!
Our questions were answered and Kaitlyn was so patient with us, I can’t wait to try the moisturizer I brought home and come back for more products. :)

Love this store! I literally want everything they have. Kind of expensive but worth it. Not only is everything so cute and smell so good, they actually work! I come especially for their massage bars. The staff is always soo friendly and helpful! They are all for letting you try the products and giving you samples to take home. They also have a variety of cute gift boxes

The bombs I can’t live without 💣 This is my happy place. I love the smell of this store … so heavenly

Lush is my go-to for bath bombs. I have tried so many other brands and none of them compare to the quality of the ingredients. These take forever to dissolve and include moisturizing ingredients and lovely fragrances. I could easily break one of their bath bombs into two or four pieces and still get a better experience from them than comparable large size ones from other makers.

Both of the staff I interacted with today were friendly and helpful, providing guidance without pressure to buy. That's my preferred shopping experience!

i’ve visited the Green Hills Lush location on 12/27 and was blessed with the opportunity to have Tara help me out. She was so knowledgeable and friendly! She definitely spent her time on me, and made sure I was comfortable in my purchase. Tara is great and I will definitely be back (hopefully when she’s on the schedule)!

Very friendly and knowledgeable staff! Seemed to genuinely enjoy discussing what works and doesn't work for specific needs.

This place is super friendly & im in love with all of their products (especially the bath bombs). Take a look :)

Today was my first experience in a Lush store but will definitely NOT be my last. Not only are the products ethical, charming, and delicious smelling, but the staff is outstanding! We were helped by 3 different ladies during our visit, and all of them were knowledgeable about the products, and incredibly kind. I never once felt pressured by them to purchase more than I was comfortable with. I live nearly 2 hours away and will not hesitate to make the drive in the future.

When visiting the mall and strolling through waiting on something at a local store to be finished, I was drawn in by the beautiful smells of this business. Upon entering, we were greeted and explained to the different products offered and the benefits. I have very sensitive skin and was explained how no chemicals, all natural ingredients are used for all the products AND they do NOT test on animals! Appreciated the great guest service and will be returning.

I absolutely love Lush. As a customer I appreciated the protocols they had in place to ensure our safety and comfort during COVID-19 -- required to wash our hands upon entering the store, and only limited capacity allowed inside at a time. And if you know what you want, they'll service it to you without even having to enter the store. They do have somewhat limited stock at this store, but still lots of shower products, bath bombs, cleansers, etc.

My roommates and I just went into the store in Green Hills and I am blown away with how amazing this staff is. They engage with their customers and make you feel so special. Each staff member was amazing! I am a massive believer in Lush and I support this store 100%! Thank you to the team for going above and beyond for us!

I love going to this store!! The employees are ALWAYS so pleasant and helpful. I accidentally ran out of my facial cleanser (thought I had a stash in my travel bag🙁). I called them yesterday to see if they had it in stock. They did not and was not sure as to whether it would arrive this week or next 😱. So, I ordered it online with an estimated 2-8 day delivery with a note to expect delays. Now, I’m freaking out!!! I called the store again today to see if the product had arrived. No luck. Then the employee told me to come by and pick up a chunk from the sample jar to hold me over! 🤸🏾‍♀ Thanks so much for great customer service. I wish you guys could service all of my needs! 🤣

No matter how busy this amazing store is the staff takes their time helping and explaining the items. They are genuinely enthusiastic about where they work and the products they represent. They are amazing with my son when he comes with me. They let him demo bombs and experience the product! The management is top notch and on the front lines with their staff. I live about 45 mins away but I buy in-store and not online because the service cannot be beat. Keep doing great things. Fan for life.

REALLLY REALLY COOL STUFF ACTUALLY WORKS, WOKERS ARE AWESOME. I REALLY LOVE THIS PLACE 💗❤💜💛💛😍😘👍👍😄💕💓💓

I have only been to Lush once and that was all it took for me to become a fan. I love the range of products and scents they have. The samples they give you can last you a while and definetly allow you time to really test out the product. I've heard nothing but positive things about Lush and will certainly be returning to spend more money! 💰 I also really love that they give back to the community with charitable donations. If I remember correctly, they were selling one body lotion product where all the proceeds went directly to a charity (can't recall which one) but that really stuck out to me. The sales people aren't too pushy either. Overall, a great experience.

I love going to the store. They recognize customers who do come in on the regular basis. I also appreciate the store because they do not assume that you don't know anything about their products. Much like anchor store Nordstrom this location also assesses their customers. And built up on the knowledge that they gather from their customers they find the products that will best suit them. And if you get a chance to try their bath bombs. If your man woman or child it does not make a difference try the bath bombs those are wonderful.

I am beyond impressed with the store, the ethics, and the staff! I spent quite a while here today and the person who helped me was fantastic! She was so friendly and answered my many, many questions about sustainability, ethics, and ingredient safety of the products! She was very well educated on everything I asked about and clearly passionate about the products and the values of the company!

It was my first time going to lush. And I am IN LOVE!! The staff was so welcoming and knowledgeable. Lee was the one who helped me and he did an amazing job!!! He not only knew about the product but you could tell he had passion and love for what he was talking about. He didn't just have a go to item but truly tried to customize what was best for me. I definitely recommend this place!