Petco

Every associate I spoke with was extremely kind and helpful. I was in and out quickly with what I needed. The manager even remembered me calling ahead and she personally approached me to ensure I was taken care of. The store was spotless and the products seemed well stocked.

I called in to see if you had lambchop toys. Because of a secret Santa request. Phone call was promptly picked up, and a friendly employee answered my question. I was treated at the store. And immediately found what I was looking for. And some extra for shelter pets. Thank you Kimberly. Your positive attitude and helpfulness was appreciated

Staff was very friendly and super helpful! I was running late and they were closing soon but I needed to pick up a pet carrier to be used the next morning so I called, explained what I needed, and why. The clerk had my items waiting when I walked in and even stayed open a few extra mins till I could make it there! Great customer service!

Cashier was friendly and helpful.when uncertain on what dog treat she sought out help and together gave a great recommendation

Staff greeted me soon as i walked in. Staff was happy to help me look for food for my Leopard gecko !

Very friendly and helpful with suggestions! Prices are 3.00 cheaper on average!

The people involved with this store consistently go out of the way to make their simple work be an amazing experience each time

Helpful and kind staff always a good experience. I also order online and pick up in store

The Petco at Graceland is my go to store for every pet need. They only carry quality items, are always willing to give me advice or help me locate something I need and they are easily accessible. My girl, Janey, loves them too.

I went into Petco a bit bummed because I had to return food my kitties just refused to eat (kitty lovers will understand this). I expected some stress explaining and begging for a refund --instead to my surprise Jay the Store Manager was so kind, understanding and helpful. Not only did she give me a refund she also showed me the Vital Care program that will save me lots o' bucks on food, litter & vet bills for my precious finicky fur babies.
Thanks Jay for awesome customer service!!

I would definitely recommend this Petco location over any others in Columbus. It's always clean and well organized and the staff are so helpful! I live closer to another one but I don't mind driving a little bit further to visit this location instead.

The employees at this location are so great. They’re always so kind and helpful, and even helped me carry items to my car in the pouring rain.

All associates were very professional and friendly. Jae was very pleasant to speak with. She was also very knowledgeable, as she helped walk me through and create an account for future purchases.
Thank you Jae!
Tom

Excellent service, very friendly

Had a great interaction with the employee working last night. She was kind, courteous, and I sincerely appreciate her working in these uncertain times. Walking/Hiking and going on runs with my pup are keeping me sane and when we had a harness break, I was glad your store was open. And the incredible staff who are friendly and welcoming. It was a positive experience and I'm sure to be back.

Small store very personable. Associates were very helpful. They answered my questions. Will definitely go back.

Super friendly staff! Best selection of high quality dog (as well as cat and other pets) food in the north Columbus area. There's always great sales on various food, treats, toys, clothing, beds, flea/tick meds, etc. The rewards program is also super helpful!

The employees are always super friendly and helpful. They move things around inside the store, and it is never a problem for someone to stop and help me find what I am looking for. Even though the store is smaller than the other ones that are around Columbus, this store carries the brands we use. There is always parking. It is easy to get in and out of.

Typical pet store. Found everything I need.

The city's power was out at the time and he still took care of my order. The lady operating that day was great!! ❤