The UPS Store

Alexis was extremely helpful and thorough in notarizing my consular documents. She answered my many questions, found the required documentation, and triple checked to make sure that everything was correct!

The UPS Store team has been a pleasure to work with for a very long time. They pay close attention to detail and are exceptionally perceptive. When you consider the nature of this industry, a little patience is needed. Outstanding team and service!

I came in here a couple of weeks ago to ship some fragile packages out to some relatives in out of state and needed them there fast. Larabeth was able to provide me with advice on how to best ship my items without blowing my budget while ensuring my items were packaged correctly. She was very friendly throughout the transaction and informed me about some other services this store offered that I hadn't considered before which could come in handy for my up-coming projects. Very great work ethic and refreshing to see during these times.

The young lady at the counter greeted me as soon as I walked through the door. I was returning DirecTV equipment and was somewhat puzzled by the company's instructions which weren't too thorough. However, she educated me really well on the items they didn't want returned to them. She checked that I had not left batteries.in the remote which I had intended to check before leaving home but forgot to do. She was very friendly, courteous, and knowledgeable.

Better Than the Rest!
Attentive, knowledgeable, engaging staff. Neat, well equipped store. Free parking in back. Took pack & ship order in on Wednesday two weeks before Christmas. Decided to use UPS ground. Packages were delivered several states away on Friday.

This is my favorite UPS store in Birmingham. I’d rather wait and go to this store on my way into work than go to the store down the street from my house. The staff at the Southside location are so incredibly helpful. Even when I don’t have everything perfectly prepared, they quickly take care of the package and get me checked out. I can’t believe I actually care enough about a UPS store to write a review, but this one is worth the time. Thanks, Folks. You rock!

I visited this store yesterday to drop off a package. I needed the box taped and I also need the label cut and taped to the box. I went in expecting them to sell me a roll of tape and scissors like the post office would make you do. I was surprised when I walked in to a very friendly staff that took my package and said well have this taped and ready to go today. I was out the door in less than 30 seconds! I highly recommend this ups store for all your shipping needs.

Alexis & Bree helped me tonight and they were just as patient as they possibly could be. While trying to help me get the best way to ship my packages. This is the 2nd time for me to work with these girls and have been pleasure to work with.

I have had the pleasure of working with the UPS Store team for many years. They are very attentive and detail oriented. A little patience is required considering the nature of this business. Great service, Great team!

I have issues with the online ordering system but that is not the fault of the local Birmingham, AL Southside employees. I live in Tuscaloosa and needed six 11 x 17 signs printed in about a five hour window so I could frame them for a Birmingham theatre company. When I called to see if I could get them earlier than the 6pm quote, the woman helping me (I wish I had asked her name but this was the afternoon of 9/13/19 if that helps) said she would change some things around and get them for me by 3pm. I cannot tell you how much time and anxiety that saved me! Also while I as there I noted the other gentleman working with her jumped up the minute a customer came in and was very professional and cordial. In a world where customer service has gone down the toilet that really means something! I've also a few years ago popped by to get a notary signature and this location was completely helpful. Only complaint is the parking but...big city...whatcha gonna do? Again, thank you for helping me! It meant so much!

By far the best shipping location in Birmingham. I gladly drive by multiple other UPS and Fedex locations and suffer parking in Five Points to use this location. They don’t nickel and dime customers, but earn business through respect and friendliness.

A very professional and knowledgeable staff. The print shop is amazing. As a photographer I work hard capturing images for my clients and The UPS Store In five points always takes care of my needs, so I can serve my clients faster.

I've visited this store numerous times since moving to town. It's become one of my favorite places to do business. The services I've employed include parcel shipment, printing, and notary. Usually I have questions about the task at hand, and the associates have been friendly, knowledgeable, and fun. They also don't mind giving newcomers to the area a head's up about local businesses. Impressed!

The UPS Store in Warrington, (Pensacola), Florida is equipped with the most courteous and knowledgeable staff who go above and beyond to help their customers. It's a wonderful experience and I always get great service, walking out feeling good to have been helped by such nice people. I have been to other UPS stores and haven't had the same experience.
Tom Kuklish is the owner/manager of this store and he is outstanding, always making sure his customers are taken care of, and if there are any problems, he's ready to solve them promptly and professionally.
S. Henderson

My printer wasn't working before I had to hwad to class... I emailed them while I was on the way and had my papwrs printed quickly. I was in and out in 5 minutes. I also bought a sympathy card and mailed off a package. They we're also VERY nice and courteous! Will definitely be back!!!

Best place to go for any design or print needs, hands down!! Nick can work miracles. If you need something done and they for some reason can't do it in house, he'll help you figure out the best way to get it done. Nick has come in early, stayed late, delivered print to me personally when I couldn't pick it up. The entire staff at this store is amazing and helpful. 10/10, 5 stars, A+

Oh and they pack and ship things too

I was in Birmingham from Boston, visiting a critically ill friend at UAB. In the middle of that stress, urgent business came up. Thankfully a nurse said 'go to the UPS Store up the street.' Within minutes I was in the good hands of Bradley and the UPS team. Printed out the documents, signed, notarized, faxed and then shipped overnight. All that is part of their business model - however, it was the caring, the calming, the empathy for my situation that made this an exceptional five star experience. Grateful.

Five Stars - Good experience at this UPS store. Erika, Bradley and Carlos were of tremendous help! I will go there now on a regular basis. Thanks so much.

Love this store! The people there are always helpful, friendly & professional. Convenient location & hours, but the best part is that the employees there really go out of their way to help you!

Easy and convenient process for returns