O'Reilly Auto Parts

Been coming here for years, always helpful and friendly. Thought I needed a new battery, but Doug helped me clean the corrosion off and sprayed protectant to do a battery test. Turns out my battery is still good, and I left learning something new and saving money. Because of that, I’m able to go to work without taking a day off to mess with the car. Really appreciate their kindness in the community!

Went in with a question and left with the best experience possible. Big shout to the crew you have. Thanks again, Brandon & Tj.

Insane customer support.

Thank you TJ today for your help and amazing conversation!! You made my visit very enlightening and enjoyable for me to have to wait for my Jeep to be done. TJ, I enjoyed the conversation and the education you shared! This is my go to place even that I don't live close!
5 stars for this O Riellys!

The light to refill coolant had been coming on intermittently on my BMW 528i. I had two places check it and they both said that it was fine. I won't go into the details behind that. I walked into O'Reilly's Auto parts and two gentlemen there where exactly what I was looking for. One of the gentlemen went out and checked my coolant and indicated that yes it was low but more importantly the color was off. He recommended that instead of spending money on coolant that I get the radiator flushed. He gave me the name of H&H Auto Repair in hampton. I couldn't be happier with the service that I was given by Doug Miller at O'Reilly as well as the other gentleman in the store. In addition to service that I received from the O'Reilly his recommendation was I will be posting a separate review for the service that I received at H&H.

Ive had good experiences here most of the time they're helpful and I will go out of their way to ask if you need any help.

Gary went beyond the call of duty today and spent over 40 minutes with my car battery installation, which was not easy due to older vehicle, worn out parts things like that. He was a real pro and didn't let that hinder him at all and exhibited the expertise of an A-1 car mechanic! That's just one of many positive experiences I've had at this store - the Yorktown location.

Well first they had enough people to work there. The young man who changed our battery did it with precision and in a timely manner. They have me as a customer!!!!!!

This store is especially clean, well run, and with a very knowledgeable staff. On several occasions, staff and managers have gone above and beyond to provide diagnostics, purchasing guidance, and help solve problems. This creates high customer satisfaction and loyalty. Based on my past experiences, I would highly recommend O’Reilly Auto Parts.

Place opens and I'm thinking great, another auto parts store to go with the 14 we have in like a four mile radius. Out of the 14 you know how many will take time to research or help, 1. This one.

These men and women consistently go above and beyond anything minimally necessary. They're knowledgeable, polite and very helpful. In 99° or 29° weather, they have checked my vehicle's electrical system and as needed replaced the battery, replaced windshield wipers or just checked out the engine oil after I had surgery and couldn't do it myself. You will not be disappointed. Always honest and competitively priced. Thank you.

Just to let you know the manager at this O'Reilly's is the ultimate professional. He located the part that I needed over Newport News but I just got to say him and his complete staff at this branch are the best.Thanks for the help

Employees are always super helpful.

Mike and Eric were simply amazing! After trying to figure out a part for my Jetta for about a week with different stores, Mike was able to assist me right away and the part was at the store the next day! Their customer service was superb and I will be visiting only that location for auto parts from here on out (: ! Thank you guys soooo much!!!!!

-CC

Best auto parts store on the Peninsula. Friendly. Knowledgeable. Always willing to help. Never walked out disappointed.

Sales people were friendly on the phone and in person. Also they installed my wiper blades for free. That was a bonus.

After looking several different places, this O'Reilly's had exactly what I was looking for. A 350 cold cranking amp battery for my riding lawn mower.

Went to browse and see if the had window wind deflectors that fit my truck. They did and customer service was great. Even reminded me of my discount card.

Great customer service last week with finding a light bulb and testing the check engine light. The guy that helped was friendly and knowledgeable.

Excellent prices, parts and the people

Let me borrow a code reader, got the part I needed (just a $6 gas cap!) and sent me on my way. 100% happy.