T-Mobile

This store was absolutely great. I went on New Year's Eve expecting it to be busy, but there were a good amount of associates available. My mom and I were helped by Jesse, who was helpful in recommending a new phone for my mom to switch to. Always worth it to go to a real T Mobile store for the best experience.

The customer service here is high standard . Everything they do is with quality and no one ever try’s to up sale or get over they truly help you get what you need and you go .Shout out to Mike the manager he’s phenomenal 10/10 would recommend.

I had a serious problem with my cell phone where the battery would drain without even using it. The sales lady that helped me was a genius. She found a weather app that I had downloaded was the problem. That app download other apps that were running in the background that were draining my battery. After they were removed my phone went back to normal. This is a great place to do business with.

We came today to this store to upgrade one of the lines in a old sprint family plan since both companies are merging as one. We couldn't end the transaction since Sprint still is uncomfortable to Us even we have been more them 7 years with them.However we get the fortune to deal with Jason and Stephanie . They are very professional, courteous and patience to treat costumers . Both show another level of costumer satisfaction care . Hope T Mobil incentive employees like them and recruit new crews members and provide the training to became as Jason and Stephanie level .

Excellent, excellent customer service. Been a T-Mobile customer for 5 years and love it! Everything time my mother and I go to the T-Mobile in CI we always ask for Yosselyn. She is very nice & was able to answer all on our questions. Been going to see her since day one and she’s amazing. She will remember us from previous visits. She was able to answer all of our questions. I will definitely recommend her for your phone needs!

After a horrendous experience at the West Islip location, I took my business to the Central Islip store. After explaining my discrepancies, I was guided to Joseph. I can’t praise Joseph enough. Incredibly professional and knowledgeable, as well as personable. An honest salesman that I wanted to buy from. The staff is amazing. Highly recommend.

Maraya Jones has helped me two times at this store and I will say PHENOMENAL. I’ve been to many T-Mobile stores and left very disappointed but EVERYTIME I come here she helps me 100% or always tries to find a way to solve my problems. She needs to be a manager! She is a great problem solver not to mention she’s cute. But anyways she sold me my iPhone today. I don’t know what you guys would do without her! She’s hard working, dedicated. Thank you guys so much for having a wonderful employee.

After a few kinks that were worked out everthing went smoothly. The problem was with sprint customer care not anyine at t mobile. We went back a couple times.. my daughter got the new iphone and needed everything transfered unfortunately they were closing and it was the night before a holiday. They held onto my daughter's trade in until they opened up again. We returned and they did as they promised. They were very professional. We got a great deal and walked out with 3 new phones.

Not happy about the tmobile/ sprint merge. I went in to talk to someone about my sprint account but they really counldnt help me even though tmobile bought out sprint. I would have walked out with 3 new phones but they didnt know how or what to do. Very disappointed. Ill bring my service elsewhere.

The employees here are very helpful & friendly .They really know what they are talking about & very helpful .

The staff are so helpful that I wouldn't go anywhere else to set up a new phone.

Staff are knowledgeable & helpful. Location is prime. Parking is sufficent. Customer tech Nicholas is exceptional. He is patient and relatable. Stayed late to make sure i was clear and satisfied. Absolutely the go to guy at this branch.

I bought a IPhone the sale person was very helpful and polite I definitely will recommend this place

My customer advisor Cory was great. He was knowledgeable and always a peasure. The other advisors were observed to be very professional.

Sales person was very poliet and friendly and explain what was wrong with my phone and fixed it right away and treated me as a customer and will go back for the service

Great workers! They care a lot about costumers.

Staff was really nice and helpful. I bought a new phone and smart watch.

Friendly staff. All I did was pay my bill.

Good service they are very helpful to your needs would definitely recommend to everyone who's in need for phones or other equipment .

I've been going to T-Mobile Central Islip Avenue in New York very very friendly helpful A+ I've been a T-Mobile customer for 15 years they know their thing any information you throw at them they give you an honest opinion and help you. Louis

Always a pleasure going into the store for any questions or problems that I ever have. BIG +++++++++!