The UPS Store

This store has been around for a minute now and I can't say enough good. Every single time I go in someone is smiling back at me. In such a publicly forward-facing industry, I can't even imagine how hard it is to run this store. People can be very difficult to deal with. I have witnessed my fair share of rudeness and these folks are champions of grace. Please don't lose faith in humanity and keep up the great work!!!

We’ve had UPS mailboxes in three states over 20 years, and the Firestone Store is the best! It’s exceptional in every way. The office is clean and spacious. Packaging and distribution areas are well organized and don’t block the counter or mailboxes (sometimes a problem in other stores). We can pick up our mail and packages easily. And we especially appreciate Laxmi, Ajay and their staff—all hard-working, efficient and friendly. Highly recommended!

I’m sold! Recently, I had a lot going on at one time. My mailbox is with UPS Firestone and they were extremely helpful in walking me through the mess I’d created for myself with outside vendors. Laxmi and Ajay were courteous and patient at all times. It all turned out great.

Honestly the best ups store I’ve been too, and that’s an understatement. This place is the perfect ups store.

The owners, Sam and Laxmi (I hope I spelled that correctly), are the kindest people I've had the pleasure of doing business with. Every encounter we've had at this location was met with friendliness and the speed of service is excellent. This is the best UPS location one can choose and it's my first choice for whenever I need UPS services.

Awesome to have a UPS store in Firestone, so long overdue!! 5-star customer service, every time I’ve been. Save yourself a trip to Longmont!

The customer service is beyond comprehension. These people seem more like my friends than going to do a shipping task!

Very kind and helpful service. The employees are always willing to explain the best options for shipping. I was new to shipping back products I wanted to return, and they walked me through the whole process. Thanks!

The workers were so friendly and welcoming! As soon as I walked in they greeted me with a warm smile. My order was a bit complicated but they assisted me with everything and made the whole process very easy. I especially liked the young girl who helped me out. I really appreciate that they made everything easy for me and not have to worry about anything. I will definitely will be coming back to them!

Great people, fast and efficient. If you need shipping and packaging these people are amazing.

Ajay, and the entire team, went above and beyond typical service to assist me with special event printing. They were super helpful!

The owners are such great people from Nepal. So nice and friendly.

This UPS store has the best ! personnel possible ! The do extremely professional work and they will bend over backward to help in every way possible ! A million stars . ODILIA V MCCLAIN

I went in on Monday evening to drop some Amazon returns. Great friendly customer service, location was very clean and organized. Fastest I have ever been able to mail a package. They are wonderful! I am very greatful they are there!!!

So glad they opened one up in Firestone, the Longmont one is a haul. Employees here are awesome and friendly. Keep up the great work!

I can't say enough about how wonderful you guys are!!!! Thanks for helping me ship gifts to PA and for always accepting my Amazon Returns with a smile 😁😁

There is an air of friendliness in the store. Everyone there was very compitent and were fast about their work. I just had to drop off a package and we were done in about five seconds.

Customer service was great and super helpful. Very nice people there!

I'm so happy to have found such a friendly staff at my new FAVORITE UPS store!

Wonderful customer service here!