Staples

One of the very best shopping experiences I’ve ever had especially in a big book store! On Saturday I needed something and I needed it in a hurry. I called the store to see if they had it and they did so I went there and I walked in the door. I wasn’t sure where to go to get it, so I was standing there trying to make up my mind and a woman at the cashiers counter called over to me and said, did you just call about the XYZ device and I said yes. She said hang on I’ll go get it for you and she went in the back and came right out with it and I walked over to the cashier counter and bought it. It took me all about three minutes from walking in the door to walking out the door. She was just great!

This store has exemplary customer service an a customer service attitude that's highly helpful for customers. I want to personally thank David in the technical support department for his patience, expertise and extremely helpful professional tech support. David has helped me on two occasions find solutions to a complex problem involving a J5 Create hub + two HP 27" monitors purchased at Staples. If not for his help, I would have been at a loss to figure things out on my own. This is an extremely positive experience , and it's nice to see when representatives like him go above-and-beyond with helping customers.

I wanted to return a desk that I had bought over a month ago from a different Staples and they took it back without issue. This is despite the fact that the Petaluma store doesn't sell desks. Super happy with the service and I'll be looking to them first for my home office needs.

Friendly staff, great promotions and discounts for reward members.

Appreciate the free lamination of COVID-19 vaccination cards.

Everyone was social distancing and wearing masks.

I got some legal size clear plastic envelopes, and a charging car for my Samsung S9, which uses a USBc cable.
It was $20. For a 6 foot cord with a standard USB on one end, and a mini USBc on the phone end.
The Clear plastic envelopes was $13.50 for 5 legal size envelopes

Very knowledgeable staff, helped me open new app & applied discounts from old one!

Friendly staff. Clean and organized store.

Their staples brand rubber-enforced binders are the only ones I use.
The employees there are super friendly and helpful too, which is a plus.

Great selection of office and school supplies. Also has a nice electronics section with laptops, keyboards, and mice.

Good help from friendly welcoming staff. Sarah is smart & pleasant

Great knowledgeable employees. Good prices if looking for electronics.

Very helpful staff and a wide variety of products available fur purchase.

Friendly staff. Knowledgeable abs helpful.

The best for supplies and service!

Great customer service help.