PetSmart

Our groomer of nearly 14 years broke her wrist and I needed our dog groomed. First time here and I didn’t quite know what I had booked on line. When I got to the shop I had asked for a bath; luckily Colleen was able to fit me in for more than I had booked. While waiting to be checked in, another customer told me that all of the groomers are fantastic and my dog would be in good hands. And that was totally correct! Colleen did an excellent job and I really appreciated her time and talent. Wonderful people and very friendly!

Love Petsmart Grooming in Hoffman Estates! I took Morena yesterday and Chiquita today. Extremely satisfied with the results, Collen S took care of Morena yesterday and Miranda C groomed Chiquita today. Both ladies are very caring, professional and courteous. It shows how much they love their job and strive to be better every day 😊 I had a negative experience with another petsmart groomer in the past but I decided to try another location and was not disappointed. I usually go to the Petsmart in Streamwood but they were completely booked..I have to say it's hard to decide which groomers are nicer: the ones that work in Petsmart at 140 Barrington Rd in Streamwood or the ones on Sutton Rd in Hoffman Estates..You won't go wrong with either one! Thank you!

Nice employee at the counter but couldn’t find their largest dog beds

I bring my Standard Poodle and Yorkie mix to Merrily for grooming. She is very detailed and takes her time, not rushing through which I appreciate. There are SO many great stylists at this salon, you can’t go wrong!

If you have a pet, or you are looking for a new pet, PetSmart is a good place to go. They seem to have just about everything you need. They have food, supplies, toys, cages, carriers, etc., for just about every type of pet you might have.

I come all the way from the city to have my pupper groomed at this location! The staff is always friendly, and Tiffany works magic to make my pupper beautiful every time!!

Very helpful associate took me directly to the area I needed. Fast checkout, no waiting.

Grooming is offered here and it has a pet hospital at this location. Professional staff here, clean, organized, and everything you want and or need is available here.

Employees are amazing at helping with anything and happy to find coupons or discounts. Always super friendly and make it easy for a quick check out.

Easy to find what you came for. Store is well stocked and employees are helpful. We also so cat adoptions which is also a wonderful thing! We donated to adoptions and also baught a toy for a child N in the hospital. Made me feel good to do so. Glad this store believes in helping out when needed in the community.

Tiffany & Christine are hands down the BEST. The nail trimming/grinding, baths, and haircuts from these ladies are magnificent. Our pup is always treated with care and love when he is there. The only PetSmart in the area that we will go to!

We had our pups bathed and groomed here and they did a wonderful job. There were no delays on their part and they even adjusted the appointment for us due to an unforeseen issue. They were very friendly and helpful. We look forward to our next grooming session. The store is clean and well organized.

Very nice and helpful staff

Great customer service. A little over priced but seem to have good deals.

My dogs have been groomed for years by the same person. She is skilled, competent and friendly with both me and my dogs. I strongly recommend this salon.

I placed a paid online order for pick-up at the PetSmart in Hoffman Estates. My order was ready to be picked up within the hour. Everyone was so nice and I went in to pick up my dogs food and left within a minute. Thanks PetSmart for making it so quick and easy.

Clean store with friendly staff. Good selection of items and supplies for everything from fish to reptiles to small animals and dogs and cats. Small animals are healthy and cared for hazard the fish and reptiles. Prices are a little steep compared to other stores. I would get the animals from here since they are very healthy but some of this supplies I might go elsewhere due to some of the prices unless there was a sale which when they do have them are usually pretty good

Love taking my pup to see Tiffany.
She does so well taking care of my husky.
Everyone is very nice and kind there.

Thanks guys for giving my girl such great care

I have always had a positive experience with grooming at Pet Smart. They can make accommodation for me, by doing my dog as an express service. I have a Lab and he is very happy going. In Hoffman Estates we usually see Tiffany. She has been grooming him since he was 10 weeks old, he is now 3 and a half. When we have used other groomers it has been positive. I like that the comments about my dog remains in his file.

Went in today because my dachshund has been making some nasty droppings. Spoke with the manager. I think his name was Allen or Alex. Maybe Arnie. He recommended a more premium dog food over the kibbles and bits I've been feeding him. He was extremely helpful and informative. Also really tall. Maybe the world's tallest man. I'm so happy that my doggo can make more pleasant droppings now.