McDonald's

i went in through the drive thru, the food took a bit but it was really fresh and super hot

The food was good.
The service was fast
Cashier was nice and helpful

Everyone is so friendly and the service is very fast & Quick. So far every time I've ordered food, it came out nice and hot and very delicious!! I definitely recommend this McDonald's if you're in the area and need to stop for a quick bite!

Very clean and wonderful customer service. They were polite. And the food was made right. First good experience at a McDonald's in a while.

Great, friendly drive thru customer service. Kyle was polite and greeted me with a smile and my order was well prepared. He and his colleagues seem to do a good job to provide a good customer experience.💯👍💯

This McDonald's has friendly staff and makes food fresh.

I worked here for 4 months over the summer, and all I can say is that they are doing their best. The managers are all really helpful and people who've never worked in fast food shouldn't be so rude. It's not their fault they're being so slow when 3 people decide to not show up and there are only 6 people running the entire store (during lunch rush!) Also, the ice cream machine is actually running most of the time, and they do clean the machine! I understand that orders are sometimes incomplete, but when you come back and let the workers know, they're usually extremely helpful. It's a small McDonald's and even though it's not perfect, it doesn't mean we're not trying our best. :-)

Well done with the level of courtesy and professionalism. And the patient workers were so polite even though they were very busy and young. Great job guys and thanks for the hard work! You ALL deserve a raise!

I always go through the drive-through and the employees are always friendly, professional and polite.

From the moment I walked into the perfectly sterile, shiny doorway, I was suddenly hit by the strong scent of homemade goods. This place did not smell like a typical McDonald's, but more like a familiar, friendly environment. I was immediately welcomed and my food was delivered to me in such a short period of time, I did not believe that it could be my food. But it was!! Sitting in the shepherdstown McDonald's made me feel safer than anywhere else ever has. It's nice to know some food places still know how business it done. I highly recommend this fine establishment.

Fast,accurate service best rewards of all fast food apps Needs a sugar free nocaf softdrinmk or upgrade to a higher grade ice tea

Great customer service very nice environment. Nothing is out of place at this MCDonald's in particular. Which believe me is a rare find. Almost like chic fil a. I had no issues with the workers. Or service.

Busy lunch rush but they handle it efficiently and the food was hot and freshly prepared so it was great Mickey D's

This is the kind of deli that you wish would open in your area. The food is phenomenal the prices are reasonable, and they'll even modify them for you for a couple of bucks extra, well worth it.

Not only do I love sheperdstown but I love you McDonald's they're already so quick and nice. I mistakingly ordered the wrong mocha drink and they let me exchange it.

This is a reliably good McDonald's. Orders are always correct, the staff are unfailingly polite, and the food never tastes old.

When it's doggo day we go for the nuggets. Our Chihuahuas know where we are as soon as we pull in. I get a smoothie & my husband gets what he wants but the dogs love the nuggets.

employees pleasant. long line but moved quickly. Food fresh and hot

This is a quick eat on the go or sweet tea well they have a lot to choose from! So this is a fan fave!

I’ve never had a bad experience here.