CVS Pharmacy

The team member I dealt with today Kristina at the cvc on 3306 west palmetto, she helped me in a timely manner. She was polite and answered any questions I had without any attitude. Thank you Kristina! I’m only leaving a 4 star because of her. I didn’t do 5 because of all the other things she has no control over.

The new staff is amazing! I can’t rate 5 stars as of yet but I feel like the new staff will improve this place. The new pharmacist really is doing a great job. The young lady at the front desk for dropped off is really kind and she is very kind! Her pace keeps the customers moving. Before I had so much trouble but I think this group is really improving. Phones are being answered as well!

People are nice.

Wait time at Rx averages 20 - 25 minutes.

Love to look around and always get things I don’t need. Then I remember why I don’t shop here much! There is NO Customer Service!

Every experience I have here is worse then the last. I wish I could rate negative stars. My script spent 2 days in process and when I tried to call I was left on hold for an hour and they still never answered. Then I went to the store and had to pitch a fit, I was then told it would be ready in 45min. So I ran some errands and went back in 45min and to my surprise (not really) it still wasn’t ready. So after being told that they are short staffed and 4 days behind on filling scripts, which I made a point to tell her that it’s not my problem and people need their meds. I finally got my medication filled. I have absolutely nothing good or positive to say about CVS pharmacy!!!!

This pharmacy often doesn't have simple medications, is late filling prescriptions and bills prescription incorrectly. They never answer the phone, so trying to cancel an order to go to another pharmacy is a huge hassle.

Been on hold for a hour and a half. They Never picked up, or hey maybe never cared to pick up for customers. Switch pharmacies! Save yourself the headache and hassle. Even the busiest of pharmacies I used pick up their phones no less than 5-7 minutes.

this is genuinely the worst pharmacy i’ve ever dealt with. i have an upper respiratory infection and need antibiotics so i had them sent to the cvs closest to my house. worst mistake ever. it took 2 days for them to process and then on the day they’re finally “ready”, the pharmacy doesn’t even open so im just getting more and more sick

The worst. I use this one since it is close to my house. Time to change to new one. No customer service. Never connected by phone. Maybe not enough employee.

Horrible as always