Tillamook RV Repair

Karl was amazing! Jax squeezed us in when we were having issues with it hitch. They fixed it and solved our issue of bottoming out and porpoising so badly it shook us out of our lane if we went faster than 40 MPH.

Our RV dealer in Vancouver, BC set our hitch up wrong. So badly, in fact, the nuts were loose and we were lucky it didn't detach. Karl not only fixed that issue but he gave us info on how to fix the possibility of our slide failing and fixed a light.

When our water pump failed, our RV dealer did nothing to help. We called Tillamook RV Repair and they offered to walk us through troubleshooting. Thankfully it began working again.

I can't say enough great things about this place. I'm grateful we went here when we did and they were so inexpensive. Thanks, Karl, Jax, and everyone else.

Stumpy took care of us! Great customer service! He called Dometic for us to see if we could get some portion of the cost covered as we thought we would need a new cooling unit for our fridge that was just 2 months outside of the warranty window. Dometic required that we run some tests, that would take 8 hours. Stumpy let us stay overnight in our travel trailer in the parking lot so we could complete the testing. It turned out, we did not need a new cooling unit after all. Stumpy is honest, personable and a pleasure to work with. He got us in the same day and stopped by before the shop even opened to tell us the good news. I felt pricing was very fair. I highly recommend Tillamook RV Repair!

Stumpy was a great person to work with. It started over the phone as I was camping in Tillamook. Stumpy had my issue identified over the phone in a matter of minutes. He had the part i needed and stayed open until I got there. I needed a diode for my hot water heater, although it did not totally resolve my problem but it did improve my problem. I called Stumpy once again and let him know what happen, he informed me that I might have a spider web in my gas line, and to stop by and he would lend me the tools to fix my issues. I showed up at the Tillamook RV shop on my home and Stumpy came out and cleaned my gas line gave me a new diode and sent me on my way. This place is a class act and very knowledgeable. Tillamook RV has earned my trust and my business. I live in Hillsboro and will make the trip out to Tillamook for any of my RV needs. Thank you very much Stumpy it shows that there are still great people in this messed up world. You were so generous and helpful.

Mike and Carl were AWESOME! So very helpful and did an outstanding job on our Class A. VERY knowledgeable!! And worked with our warranty company to cover costs! Staff was friendly also. Would go back again if ever needed (second outstanding experience with separate RVs). Support this local business if ever needed!

We broke a leaf spring on our way through town. Carl visited us for an inspection and had us back on the road in just a couple hours. Fast, knowledgeable, and properly priced. Highest possible recommendation based on our experience!

Many thanks to Stumpy and the whole crew at Tillamook RV Repair for doing a wonderful job getting us back on the road after a hitch failure damaged to the front end and roof of our fifth wheel. They promptly addressed each problem with a smile and got us and going again quickly.

Tuesday, 6/13/23, the electric steps on our 36 ft. Class A Motorhome malfunctioned, leaving the top step extended and the bottom step recessed. We were on our way to a reservation in Washington state, and we could not travel with the step extended without eventually hitting something, or someone.. My wife and I are in our early eighties, so getting in and out was a "fun" experience as well.
Fortunately, we found Tillamook RV Repair; Karl Coleman, RV Tech, and Ms Jax Charlton, Mgr., both were eager to help and went out of their way to accommodate us. Karl quickly worked us into his schedule and, within an hour, repaired the jammed arm, whose bolt had broken free, and they got us on our way. Because of their care and work, we made our reservation commitment that day. Thanks so much for your efforts.
We understand Tillamook RV, 4190 Hwy 101 N, Tillamook, OR 97141 is the only Full Service (including climate controlled storage for RVs) operation for 70 miles, in either direction, along the Oregon Coast. And, bonus, they are just across the highway from the Tillamook Cheese Factory, well worth a visit.

Highly recommend, the customer service and care we received was amazing! Stumpy and family went above and beyond to make us feel welcome and delivered beyond what they promised.
We were hit by another driver while sleeping in our tip out in Lincoln city, our insurance company encouraged us to drive it home. Big mistake, only got as far as Florence when our roof came apart.
Stumpy came to Florence and secured the roof so we could get it to his shop.
They hooked us up to electric and let us stay while we were dealing with our insurance company.
Family and staff are awesome. Our new roof is awesome!!!! We will definitely come back if we need any repairs in the future.
They are up front, genuine, honest and fair.
Don’t see customer service like this around much anymore.
Thank you!!!!

We broke our trailer’s leaf spring our due to a rough road condition on Highway Sucks (Highway 6) while on annual camping trip at Cape Lookout State Park. We called Tillamook RV Repair on Saturday first thing in the morning when the shop open, talked to Stumpy, and he told me us he will come out later in the morning to assess the condition/ replacement. Also “Go on your comping trip with your family”, he said; we really hope so, we can do that.

Stumpy came and assessed, he was able to put a temporary fix to our trailer enabled us to really complete our trip and finished our may be last trip in US. Next day, we brought our trailer to his shop after the trip for the repair/ replacement. It was Sunday! They are not open but he opened his repair lot & storage lot just to accommodate us. While we are there, we decided to have him help us to fix other physical damages due to wear and tear over the years that we have been wanting to repair. Just to be clear, he didn’t sell us any of the other repair here, it was solely our decision to have him assessed the other repairs.

So, we left the our trailer for the repairs/replacement. We will probably come back in 2 weeks time to pick up the trailer, which will be around Tillamook County Fair time. Stumpy even offered us to park on his lot (namely - Field of Dreams) if we are planning to check out the events and do another trailer camping while we are in town and couldn't any other open RV camp site.

My experience with Stumpy was nothing but simple - treat one sincerely and kindly, not taking advantage of people while one are in need for help. How much it cost to repair, just know that we can afford it. Review here is about their service, which is priceless, kind and above and beyond!

Everything happens for a reason, my family were happy that we came to know a kind person like Stumpy, you turned what mostly could have been a nightmare trip experience into a good life experience of meeting a charismatic gentleman like you.

Thank you very much.

The crew at Tillamook RV did a great job putting a new roof and membrane on my motorhome. Way thicker and more durable than the factory job. They also fixed a leaky propane valve for me.

We needed to adjust the pin box on our fifth wheel while passing through Tillamook. Called the day before and gave them an approximate time and they said “just stop in and we’ll see what we can do. “. Well, we did and they were done moving the pin box 90 minutes after arriving! Really appreciated their efforts to get us back on the road and at a very reasonable price for their efforts. Thank you Jax, Karl, Desi and Steve! Great shop!

Super friendly and incredibly accommodating! We needed our axles replaced for our upcoming move to a new site, and had gotten some runaround from other folks despite having the parts already. Stumpy got us in the very next day after we came in to schedule an appointment, and out before the day was done with only the mildest bit of good natured teasing. Great work, great service and adorable pups!

The team at Tillamook RV have seen it all! They are our trusted go to from the little things to the major things! If there is something we need done or fixed and can do it on our own, Stumpy is always willing to explain it and walk us thru the process, thus saving us in labor costs! Appreciate the hometown feel when we walk in. All around great experience always!!

Stumpy and Mia came to our rescue this past week when our RV furnace crapped out on a cold damp morning. He drove out to us at the end of his day and fixed it, he could have easily fleeced us by replacing parts but cleaned it up and asked us to call in the payment the next day! Highly recommend this fabulous company. Glad to know there are still honest people out there. Thanks again Stumpy!

We recently purchased a park model near Tillamook . On one of our first visits, we experienced an electrical problem. I called Tillamook RV and spoke to Jax about our problem. She listened carefully and was very friendly and efficient. It was near closing time, but she found a technician who was just leaving. He got on the phone with me and was able to walk me through to a solution. On our next visit, we encountered a problem with our furnace. I called Tillamook RV and spoke to Jax again. She said she would see if Stumpy could get by that afternoon. Sure enough, he showed up and was able to get our furnace running, but he cautioned that we would have the problem again because of the way the furnace vent was exposed to the weather. He asked me to call him the next time we came down and he would figure out a way to correct the design problem. A few weeks later we came down again and I called Stumpy. Not only had he figured out a solution, he had already ordered the parts and came by that afternoon and installed his redesign. Our furnace continues to work without a flaw. These folks are friendly, fast and efficient. Who could ask for more?

We were thrilled with the service we received when popping in without an appointment. They knew exactly what needed done and had a leak in our roof fixed in no time at all. Their fee’s are more than fair. You guys were awesome to work with!
Kip Brady

Stopped in at the last minute with an electrical problemas we were leaving for a trip. We did not have an appointment but were well greeted and did not have to wait long for Stumpy to make a very rapid assessment and repair - at no charge! I hesitate a little to share that we weren't charged, as I don't want to raise anyone's expectations but it demonstrates the complete customer care we received. Well done Tillamook RV Repair!

Awesome people!! So down to earth and great at what they do. Our hot water heater in our brand new RV stopped working. We took it there and they knew exactly what the problem was and fixed it 15 mins later, gave us a spare part and didn’t even charge us even when we insisted!! Old fashion customer service. Thanks to all and hope you enjoyed the wine 🍷

Best customer service ever. Our trailer had to get 2 brand new axles while we were on a trip. These folks hooked our rig up and let us stay there on site. They dealt with all the warranty stuff and even offered to deliver our RV home 5 hours away. Highly recommended.

Our family was so lucky to have Tillamook RV Repair help us out. We snapped a leaf spring on our trailer right before getting into town. Not only was everyone kind and helpful, they got us back on the road so quickly! So grateful for their assistance.