CVS

traveling, ran out of a prescription, Pharmacist David said, no problem, will fax your Dr and get a refill.

Done and in 2 hours have my prescription refilled ready to pick up.

On arrival, the staff most friendly and helpful, just a pleasure the way they took care of my needs.
Thank you very much
David

They always have great sales

Great experience

Riley

Far better than they used to be. Pharmacy is better staffed, haven't seen the horribly long waits of a few years back.

Need more employees or at least one who is out front for quick assistance if & when needed. Self service should be optional not forced.

Convenient

Need more cashiers

The Fairhaven store is the worst CVS pharmacy around. You refill your prescriptions thru the app and set a time for 24-36 hours later and you get there and they tell you that its not ready. I refilled on the app at 2 pm on a Friday and it said it would be ready for pick up at 10 am. I got there at 3 pm the next day and was told it wasn't ready yet. I received no phone call. This happens all the time!! I'm a diabetic and I refill a lot!! Time to switch pharmacies!

Update: I still have never received a phone call but my app says it will be available on Mon at 4 pm. It takes 3 days to refill a prescription at this location! Unacceptable!!!

Forced to go to CVS by insurance company or pay....have never gotten a prescription in past couple of years without some difficulties. Get messages and emails that say they are ready for pickup, not there, long waits, staff unprofessional, computer not updated....should I go on? With all the negative feedback nothing changes!

My recent experience with the “consultation” staff at CVS was unacceptable. Instead of helping me to understand my benefits when I asked for an alternative med from my insurer’s formulary (I brought it with me), the staff member said: “it doesn’t matter-you have to pay the deductible anyway.” This is incorrect since my deductible is applicable to meds on tiers 4 and 5 only. I received correct information from the Stop and Shop Pharmacy in Fairhaven where I bought the med. Be proactive, ask for prices before your Rx is filled, and If the price for your med seems high, you don’t have to accept it. Be vigilant and ask questions when purchasing your meds at CVS, or better yet take your business to Stop and Shop.

I am not one to take time out of my day and write a review, but this was unacceptable. Today was the 2nd time in which the store manager gave me an attitude. I informed her that I needed to do two seperate purchases. She instantly changed her tone, and said “Well, how many transactions am I doing because if its a lot I cant do it because Im the only one here?” She then proceeded to call for back up. I tried to use my $8 off $30 coupon, and forgot to hand it to her, and she responds “Um the coupon?!” I will not be returning.

Always issues with pharmacy. Staffs isn’t helpful or polite also.

David Smale at the pharmacy is extremely rude and disrespectful. He made it very clear to me he doesn’t care about my business and customer service isn’t a priority to him. Reading the other reviews on here makes it very clear that I’m not the only person that has been treated poorly by this CVS Pharmacy. I highly recommend you use any other pharmacy other than CVS. I’m going to work with my doctors to switch all my prescriptions elsewhere after this horrible experience. I’m canceling my $10 a month CVS subscription. This is my third issue with this pharmacy in the last year.

Arrived at 7:55 for my 4 year olds prescription and they were closed already… sign says they don’t close until 8pm… now my son has to go without his medicine for half a day because y’all wanted to go home early ?? #dobetter

Even with 7 employees they refused service for post surgery prescription. They were closing for lunch in a few minutes and wouldn’t even start filling the prescription. Terrible customer service and unethical.