O'Reilly Auto Parts

My headlight went out today so I stopped by to buy a new one. No biggie, I've changed it out before but accidentally bought the high beam bulb instead of the low beam. I got out of my car, popped my hood, and was double checking which bulb it was. A gentleman named Jody asked if we needed help. He came over and got my bulb out for me, which was super nice because I probably would have pulled up a YouTube video to make sure I was doing it right. He pulled the bulb out even though he was off the clock! Elisha helped me inside the store and got my replacement bulb for me. Both guys were super helpful and knowledgeable! Whole event took me 10 minutes tops, really appreciate the great customer service!

Super friendly staff. Helped me replace my battery. Well stocked. I don’t know basically anything about cars and no one made me feel stupid or taken advantage of. Everyone was very respectful and helpful

Great service and great products. My wife needed wiper blades and it was pouring down rain. They installed them for her with no problem.

They had most of what I needed.

Went to O'Reilly's one of my headlights was out and I had no clue how to put it in Jodie at O'Reilly's came out put the bulb in and we were on our way. We really appreciated him that night thanks again Jodie

Only place I go to for my car care. Charlotte that works there is great with customer service.

Almost always has what I need

Love the people that work there they go above and beyond to help and even helped me change my windshield wipers on my van...the store is neat and clean and prices are marked clearly ...

Amazing service, prices are higher then some places but quality is def. Their priority. Reccomend over other places and greatly enjoy all my experiences there.

Excellent service, young man helped me today, truly appreciated.

Great experience. The people were very friendly and helpful

Always helpful and can get parts fast if not in stock.

Great place excellent prices Wonderful customer service

I have always done my parts buying there and I see no changes in the future

Always have everything you need and staff is very helpful

Great place staff is really helpful

Still waiting for the flux capacitor to be in stock...

They changed our rear tail light for us

Best customer service in Franklin.

Great place for auto parts