Transtar Industries

As usual service of Ms Julie was top notch. I phoned in an order that was packed up and waiting for me at the counter when I arrived.

Absolutely wonderful place. Very clean and well organized for a parts place. Staff is very friendly and helpful. I would highly recommend this place to anyone who needs parts.

I wish everyone was as nice and helpful as Julie at the Louisville KY store

They have a good product best in the industry

Great products but bad customer service. Guys like to hang the phone up on you.

Louisville branch was recommended by a friend that has dealt with them before and had great experience. I called Multiple times and left messages about ordering parts but there was no call backs. Whenever I would reach someone they gave me some prices but didn’t have everything I needed. I wanted to order the other parts they did have but never could get ahold of anyone or get a call back. They have good prices and I would like to place an order but cannot get ahold of anyone. I ordered my parts from somewhere else that was more interested in selling to me.

After having multiple Transtar locations screw up the same order (3 times) this location has managed to fail in handing a next day air package to ups, leaving my transmission in pieces without the parts to assemble for 3 weeks now (going on 4, since they are closed weekends). Will be actively advising people to avoid transtar if they are looking for any parts in the future.

I'm at the Louisville branch and it says it open at 8am and no one is here and the doors are locked. I need a part asap that's why I'm here. It's 808 am right now

Don't know. Haven't been there