SEPHORA inside JCPenney

One of my favorite stores in the world. I use the app a lot, and when I go inside I feel like a kid in a candy store being able to sample all of the makeup. They provide applicators for sampling and there are many little 'cleaning stations ' throughout the store stocked with makeup remover, tissues and cotton pads to remove your makeup swatches. This Sephora doesn't have as large of a selection as the Oxmoor Sephora, it's much smaller but I still enjoy going.

Extremely clean and organized store within the Jcpenney store. The staff was very friendly and helpful. Right away I told the lady I wasn't really ready to buy something and she still took her time in helping me and explaining the difference between a few products so I could take my time, think about it and decide later. I was surprised to see there actually were products there that were affordable for the average person like myself.

Staff is Super nice (now) .
Even though with Covid you can't try noooottthhing. You can still do returns within the 30 days.
So sad because they toss it .
They always help, however if you are a woman of color looking for foundation , be more familiar with your colors because without the swatch machine/ not able to try it on, its a struggle.

Came here with my grandma to redeem her birthday gift. I’m rating 5 starts because of Giselli she helped us and was extremely friendly but the other staff were rude and didn’t even speak on top of that she stopped what she was doing to check us out otherwise we wouldn’t of even been acknowledged and two registers were open.

Giselli is amazing! I went for my wedding make up. And Giselli did it. OMG! I already knew she was good because she is the only reason my foundation finally matches perfectly. But she overshot my expectations for the look I was going for. Everyone thought it was beautiful. I have never felt so beautiful and confident. And I am so grateful! She is awesome. If you go, please request her. She also has this amazingly positive attitude to go with it.
In the past, there have been associates there that I try to avoid because they don't have great attitudes and kind of take your experience down. But there are a lot of really kind associates there as well. Giselli is a WHOLE reason to visit alone. But it helped that there were several others working this day that hyped me up after the make up was done.
Thank you so much for helping make the perfect wedding day!!!! ❤❤❤

LOVEEEE
The employees can be scary but that's any make up store. They look stuck up but are actually SO nice.
There is not as many options as I would assume but I love it

The staff at this Sephora is incredible. I used to shop in Oxmoor but over time the staff completely changed. My favorite artist left to run a MAC store and none of the other consultants would ever help me. I started shopping at st. Matthews mall, but the staff there is definitely not trained and does not even attempt to assist you. I walked into Jefferson mall and realized that my artist from Oxmoor, now runs this Sephora. Her team is incredible and always willing to help. Hands down the best Sephora I've ever been to.

I got mascara along with a couple other things from Sephora for my birthday. That was the best mascara I have ever used.

I don't believe I got 35 % off by applying for your credit card ,but check out girl was nice

Great holiday gift set deals and fabulous service equals Sephora.

Knowledgeable and friendly employees. Very easy to find products you're interested in.

Was very organized and clean. Lots of makeup to choose from

Love this store! Great workers!

Found everything I needed 😊 very nice employees

Love it has a great selection of everything

They have everything and every color

Love the customer service!

The staff are very helpful!

very attractive mannequins

Got a hair cut