Hyatt Place Louisville-East

Stopped in on a work trip for a few days. Everything was great!!! The location was great and offered easy access to restaurants and shopping. The rooms were immaculate. The breakfast was great and offered a variety every morning. The staff was friendly and knowledgeable.

The best hotel I have been to in a long time!! Very clean!! Everyone is SUPER friendly!! The pool area is nice and clean, stocked with towels! The room was so clean and comfy! Love the staff and great breakfast! Lots of shopping and food nearby!

My kids and I stayed 2 nights and we enjoyed our clean room and the breakfast amenities provided.

Mt stay at the Hyatt East, Louisville was excellent. T he hotel was clean, comfortable, and the location great with lots of eateries and stores nearby.
But the most important thing was that the staff was so friendly and always willing to help. I want to give a special thanks to Casey Marcum, one of the receptionists that went out of her way to help me out personally.

I had a 2 night stay booked with Hyatt on Hurstbourne in Louisville KY. I chose this hotel because we’ve stayed there before. Unfortunately, for me, plans changed midway through my stay. I spoke with Evan Johnson, one on the hotel managers and he understood my problem. He gave the “ok” to refund my 2nd night. Kaitlyn, the front desk lady was a big help, too. I’ve already booked another stay with this great hotel. It’s near lots of shopping and eating in Louisville. Clean room, great water pressure, easy check-in, and pet friendly.

Dog friendly hotel with really welcoming staff members. Great value at a place accessible to many good restaurants including Gus Fried Chicken and convenient stores! Would love to come back.

Loved this hotel. Wish we could have stayed longer. The staff is so helpful. The wet bar, microwave and mini fridge almost make it like an airbnb as long as you bring paper plates. Breakfast is provided, of course. Quiet night, comfortable bed and love the cozy corner sofa. We will definitely plan to stay here next time we are in the area.

Very fantastic place. Nice location. Bathroom is kind of uncomfortable to use. Very safe and wonderful

Room is nice and spacious. However, the bathroom is small and a struggle to use. When you need to use the toilet you practically almost have to get into the shower area to shut the door.

I was in Louisville for a week for doing speech stuff and we chose this hotel. The rooms we nice and clean and no loud noises. This was around a bunch of restaurants, so it was hard to choose which one to go too, lol. The service was good, but if you are at a hotel more than a week, they don't clean your room, unless you ask for it. I would want to come to this hotel again, but try to ask for room service for often. Totally would recommend staying here and thank you for a warm breakfast.

Had an excellent stay here. It was the perfect place to stay for my family weekend getaway as it was close enough to downtown and events without having to be stuck in traffic. The rooms were spacious, clean, and comfortable. Had to ask for an extra sheet and the front desk had no problem with letting us have one. Each morning the front desk checked to make sure we had a great evening and that everything was ok. Breakfast was a perfect balance of grab and go that worked great for my group. Loved that a books store and Aldi's were within walking distance. Staff was amazing and would highly recommend this location to anyone!

Great long term stay hotel in a great location. Staff are friendly & highly efficient, Casey M. worked absolute wonders & deserves a special mention. 10/10 experience

Excellent hotel and staff. Nolan at the front desk was great. Breakfast was adequate, but the rooms were fantastic. Very nice and modern. Super clean rooms, gym, bar and commons area. Conveniently located right off the highway. I will definitely stay here again.

Older hotel but clean and in good working order. Great location. Great service from staff! Breakfast with eggs and sausage or bacon, fruit, waffles, etc available every day.

I just want to give a huge shoutout to Casey M.!!! I called in to get everything ready for an upcoming trip and she was amazing! She was patient with me and helped clear up any issues I had. She went above and beyond to make sure all my issues were solved. Awesome customer service 😊😁

Very clean rooms, great breakfast. Would stay there again. Had our 2 year old and they were very good supplied a bed for her.

Casey is super friendly and helpful! The rest of the staff are great as well! Hotel is always clean and taken care of. Nice to be able to come down and have a night cap without leaving the hotel.

Wonderful hotel and an excellent experience. We were passing through on tour for a music conference held in Louisville every year. We were on a tight schedule so we required a late check-in that the Hyatt accommodated with no problem. Front desk attendants were helpful and friendly.

The rooms provided plenty of space for our entire crew to spread out and get some rest. The entertainment center is simple and easy to hook into so we were able to hang out and watch a movie at night right off our computer. Fresh sheets on top of some of the comfiest beds I've slept on across the country. We're in a different hotel every night on tour, so I can say that with confidence. They even threw in a free breakfast for us! So important. Thank you for a wonderful experience!

We loved our stay. The continental breakfast and outdoor pool were highlights of the stay. The staff was so welcoming and nice. The room was super clean and chic. The hotel is located near restaurants and a shopping center but the lounge has food and drinks. We didn't get to the fitness center but all the public areas were clean.

Was a great hotel to stay at . The lady at the front desk was very polite and helpful her name was casey and also the breakfast was amazing