Kentucky Farm Bureau Insurance | Jefferson County - Broadway

I love Mark Gaines. He's Awesome. Very professional and friendly and easy to communicate with. Give him his flowers now.

Very well helped getting new motor cycle insurance.

Great people ! Very kind and helpful!

The agents were vey professional and friendly. They also were very knowledgeable.

Hey they have been good to me since day one

Convenient location

Liars

*Buyer Beware* . Absolutely 100% Worst Agency to deal with out of all the Kentucky Farm Bureaus . We own a Dealership and this Agency Lies about sending a Declaration Page or Binder. We explained to them we need the Lein Holder Information and Full Coverage showing the Deductible. They lied to the customer and never sent it to us . We explained that we have to have this proof Day of Sale for our insurance and for our Lenders . They were very Unprofessional and can't even leave them a message as I'm sure there are plenty of other Angy Customers . Do not Recommend at all.

They deserve no stars but it won't let me post my review without at least giving 1 star. This agent made fraudulent papers for our insurance declaration. Our daughter was supposed to be added as an additional driver, they had us pay extra accordingly to that rate and they never put her on the paperwork and won't change it. I had to report them to the Dept of Insurance and Better Business Bureau. That's alright, I have every conversation that we haf from the beginning recorded, I'm calling the corporate office too. KY Farm Bureau is a Good Company but DO NOT GO TO THIS BRANCH, THEY ATE DECEITFUL! We had to get insurance with a different insurance company after all this. Very disappointed in this branch and how they are taking advantage of the Black Community in this Area, they should be Ashamed and KY Farm Bureau should close them down.

Just called for a quote for 3 autos and a home and they refuse to give me one without title and proof of current insurance on the cars. Avoid these people, there is no reason to ever have to provide that information for a quote.

They refuse me a quote because my car was an 08 and my zipcode, the worst customer service ever