Best Western Louisville East Inn & Suites

Myself and my friends stayed here for 2 nights. The rooms are clean and tidy.I loved the breakfast options, plenty of options and fruits they provide along with Complimentary water bottles.
Highly recommended.
Plenty of parking area.
We enjoyed our stay.

My family and I were in this Best Western hotel two times, once thanksgiving 2023, and December 31, 2023 to January 2 everything was wonderful, service, we were attended by the lady working 3 to 11. P. M. She was very, very nice to us. The rooms very clean, every morning different breakfast, along with a nice and clean cafeteria. We left the hotel satisfied. We recommended it 100% Noriega family

This is a very nice Best Western. The first impression of the lobby area was very positive. There is an enclosed breakfast area that resembles a restaurant seating area. There are several areas that have sofas and chairs and a coffee bar with fresh coffee 24/7. Our room was a King Suite. Beware room numbers ending in 13 and 14 are right across from the elevator, so they can be noisy. The room had two areas, the bedroom/bathroom area and a living room area. Both had TVs, however no broadcast television, only Google, a definite downside for us. The living area had a chair desk, desk chair, and sofa along with a separate coffee bar, with a sink. The king bed was a bithard for my taste, but that is a personal preference. The bed linens were pretty worn, and some fraying at the tops. The bathroom had a shower/tub. The towels were very thin and seemed very low quality. The towel would not really dry the body. There was a very good fitness area with 2 treadmills, an elliptical, stationary bike, and a universal gym. The pool is indoor and is open 24/7. Felicia, at the front desk, was wonderful. She has a great personality and was very helpful. This hotel comes very close to a Plus level. It does have just 1 elevator for 5 floor, which can mean a wait at times. The location is 12 to 15 miles from downtown, but it is in a quiet area, and there are many restaurants and several shopping malls in the general area.

Absolutely left these rooms they are clean. They have a wonderful breakfast in the morning. Just a wonderful all around wonderful place to stayat my BF and I enjoy them thoroughly.

My family and Love this hotel we’ve stayed for thanksgiving going crazy looking for a place to stay and we found this one front desk lady was beyond amazing I think she had like blonde hair or darkish bad at describing 🤭 but Ik she was from 3-11 shift don’t want to sound weird bc I’m also working a hotel and Ik how it feels and she was so nice about everything and we came for new years and again everything was great the rooms were great my parents love her too we need more guests representives like here at other hotels even tho people can be a pain in the butt but thanks best western with love family Noriega
P.s we will always be up there for thanksgiving and new years so heads up for the next one !

I have stayed at this Best Western 6 times for multiple weeks in the past three years while in town for work. Erik, Jasmine and Lindsey at the desk are the best! They are professional, cheerful, and courteous. The rooms are always clean, the pool is always clean, and never anything missing. I highly recommend this Best Western if you are staying in the Louisville area. See you next shutdown gang, Lord willing!

In the words of the late Tina Turner….SIMPLY THE BEST!!! The room, the pool, the fitness center, the location, the breakfast, THE STAFF!!!
Harley, Erik and Jasmine ROCKED!!! So friendly welcoming and polite and attentive. The breakfast was out of this world!!!! Great location easy to get to and get in and out of plenty of parking well lit and spacious clean rooms. I would go out of my way to stay here again.

One of the best "free hotel breakfast" I've had with any hotel chain. Clean, great food and great service

The room that I was in could use updated. The receptacle that i used to charge my phone didn't work. I didn't realize it till the next morning.
There is a little bar that is on the 1st floor. The bar tender is an amazing person. She has a very pretty smile and loves to joke and interact with her customers.
The bar has recently opened, so hopefully, they will offer real food soon.

The gentleman that was working the front desk when we arrived was awsome. He was very friendly and when he saw I was a Dimond member he is graded us to a king suite. The room was great. They have a nice selection for breakfast. I love the pancake maker.

Family came in for visit and stayed here..the hotel was really clean and the employee was really nice going out of there way to help you anyway they could the rooms looked spacious and really nice .my family said they were sleeping great and really enjoyed the hotel.its convenient to everything..It will be the place I recommend to all family members when they come in for a visit..

Jasmine at the front desk was awesome. She helped my fiance from out of town get s3ttled in. Great rates. We will be back. Decent room. Room service attendants wete very nice as well.

Excellent staff, everyone was very nice welcoming and helpful the room was clean and spacious. The only thing that NEEDS to happen is an upgrade on the furniture and overall infrastructure of the building ( doors, light fixtures, dressers and things like that.

Very Nice Quiet And Relaxing and Peaceful Had A Memorable Occasion.

Clean, very friendly staff. Breakfast was good

Erik is an awesome guy and he was extremely helpful. If you're needing lodging in the area don't hesitate to choose this spot. Also the breakfast buffet is amazing when compared most other places in the area.

My fiance and I stayed here for three nights. The room was very clean and comfortable. The small problems we encountered were worked out with efficiency and professionalism. All staff, including the front desk and housekeeping, were friendly and professional. The breakfast bar had a wide variety of food that was all very tasty. We will definitely stay here again if the occasion arises.

My girlfriend works the front desk and will accommodate you with whatever she can to make your stay enjoyable. Just ask for Jasmine she is amazing.

Room was spacious & clean, every employee I’ve encountered has been super friendly & made sure we were taken care of, (Eric & a woman with purple hair!) my only issue is the painting, no fans or windows open in the halls & repainting the walls, the smell was a bit much.

Our stay was awesome especially for the price. The room had lots of space. The only thing I would say bad about this room was how run down the furniture was. One bed was newer and the other was very worn. The staff was friendly and helpful. We would stay again!