Service at Bachman Volkswagen

My experience at Bachman Volkswagen was excellent. My service advisor Scott Pettit, was fantastic. He really made sure that my appointment and service went smoothly. Scott was patient and worked with me on my cars issues, taking the time to listen and expertly diagnosing the problem with ease, I am very satisfied with the results. I even have to give kudos to my courtesy driver “Alex” from the service dept. for a seamless and pleasant complementary ride home. They have definitely gained a new customer in me, for all of my future car needs!

Easy to book my appointment, they sent a text after they assessed my car, and gave a link with everything that needed to be fixed on my car, and all I had to do was approve or decline each item. I went on and approved everything and knew exactly what my total was going to be. Very nice, and gave me time to think about what I wanted to do as well. My car was ready by the next day. Very nice experience and my car feels better than ever!

I took my Jetta for it's 5,000 mile checkup. What a pleasure! The service was super fast, and the staff superb. In fact, I felt like part of a big happy family. Bravo Bachman. You're the best!

The whole team at Bachman service helped me out a lot when my Jetta needed repairs. They worked with me and my family to help us get the repairs we needed while my mom was in hospital. Scott was very patient with us in person and over the phone. My car is running better than it ever has. I appreciate the mechanic who worked on my car and he took the time to explain details to me late in the day. If you are considering repairs I would encourage you to come to Bachman over other repair shops. I am very satisfied and I will not hesitate to return. Thanks!

Service was professional and my recall work was scheduled and performed with what was promised. The technician was thorough and described exactly what was done to my vehicle and why. Diagnosis was made on an issue that was determined to be under warranty and work was done to my satisfaction.

Staff was very professional, very courteous and explained everything in detail. They took us back to the vehicle and showed us exactly what the issue was with the vehicle. They were very patient with our questions. Very commendable!

I was well taken care of at my oil change at Volkswagen. The help desk made it easy to figure out where to go, and the whole process was really fast and efficient.

I love their service department! Scott does a great job! It can be hard to find an honest dealership, but they are fantastic!

5/5 stars for Bachman VW! Nik, Dave and so many others at VW are so kind and always looking out for their customers!

Wayne & Paul are both awesome! They always take great care of my car. Both are very professional, personable and friendly.

Great communication with Scott. Accommodated my time frame and promptly serviced my car as promised.

The service was amazing! The work was completed faster than expected and the price was very affordable!! I will definitely be coming back in the future!

Nick hofman was the best hands down!!! My guy did a great job on my Volkswagen Passat and quoted me the best affordable price possible. My car drives smooth and I’m worry free now!!!

Thanks man!

My VW is still under warranty. I had an issue another VW dealership service department said wasn't covered under warranty. That message came after waiting srveral weeks and me having to keep calling to find out the status. Bauchman looked at my issue and immediately approved the repair under warranty saving me a large amount of money. During the repair process, the communication was excellent. I will take my VW to Bachmann for service from this point forward.

Always reliable and quick to address questions or concerns. Glad to have a regular service center I can trust.

They take good care of my car and are professional and welcoming. Ask for Wayne! He's the best!

Had some major issues with my VW Beetle but Bachman was able to fix and warranty the work done. Couldn't ask for a better experience.

Quick, easy and well priced. Good customer service and was able to help and not aim to over charge me.

Excellent service. Scott is a great advisor. I appreciate you.

Awesome service as always. Nick was my service rep. Called to tell them I was having my GTI towed to have it repaired, got me in as soon as they could. Honest, reliable service.