Courtyard by Marriott Louisville Northeast

Our experience staying here was incredible! We got in super late on our way from Wisconsin (3 am to be exact, we still had 9 hours to drive the next day so we decided to stop in Louisville. I booked the room only a couple of hours before we arrived.) and Joseph was surprisingly in a great mood. I booked a 2 queen room for my girlfriend and I through expedia because it was all that was available on the app, and we mentioned to Joseph that we would prefer a king if possible. He worked on it for a couple of minutes and then told us that he just switched us over to a suite and apologized for it being on the top floor because we clearly looked exhausted. At this point we hadn't registered that he meant a SUITE, and not just a room with a king bed so when we got into the room we were in awe. Keep in mind I booked this room for less than $70 so we weren't expecting much. The suite was huge, and smelled great (not the "clean" smell of typical hotel rooms, there was definitely an aromatic in the room and it was a nice surprise). There was a separate living room, bedroom and bathroom. The bedroom alone was comparable to a master bedroom and the living room was a similar size to a traditional hotel room so the suite was huge in comparison to the hotels we had been staying at all week. The bed was extremely comfortable, and everything was extremely clean. Once again, $70. Thanks again to Joseph for the vibrant attitude at 3am and for making a cheap hotel room the highlight of our trip across the country. We will definitely stop in again next time we're in the area!

Marriot..please pay close attention to Great employees! Ms. Dee at the front desk was wonderful! I am a professional traveler, and stay 4-5 days a week..I was greeted like a V.I.P, and with a pleasant smile...All of my arrangements for meeting space were ready, including the package I had shipped to this location. Ms. Dee just about had my key cards in hand when I arrived..VERY Appreciated for a weary traveler..5 stars!

This hotel was amazing. The staff was very friendly and helpful. Lucas checked us in and was amazing at helping with everything we needed. The beds are super comfy and the hotel is in a good location. You are within walking distance of so many stores and places to eat.

We got to hotel at 3am. When we arrived we were greeted by one of the most professional customer service individuals I’ve ever encountered. My husband and I have visited places all of the world and this was unexpectedly one of our best customer service experiences. We have stayed at very expensive places that didn’t even care about our stay. But Joshua was EXCEPTIONAL. From his initial greeting us, to General courteous conversation, volunteering help and better room accommodations and just an overall quick and smooth checkin getting in that early. Yay Joshua your an excellent reflection for this company

I come here for work all the time and the only reason I keep coming back here is because of Sarah at the bistro. The food is amazing and the customers service is unbeatable. Plus the Sarah Special is the best cocktail in Louisville.

It was great place to stay. Friendly and attentive staff! Nice clean rooms. And decent route to downtown. I will stay there again if need arises.

Very friendly staff and clean hotel. Would stay here again! The lady that worked at the restaurant in the evening took pride in making such delicious food and drinks. Great experience!

One of the best experiences I've had staying in a hotel. Clean, comfortable and friendly, correction, EXTREMELY friendly staff. The "Starbucks" in the lobby was a real treat as we had to get up and out super early both days.

Service desk attendees was very friendly and shared good information. The TV could be larger for the room size. Was hard to see from the bed.

I use CLC a lot and stayed here. Lucas was great! super nice, always there to help me. He just had a phenomenal memory since day one. He called me by my name and remembered me and just made my experience here ever more comfortable and great here. So thank you, Lucas for the great experience- mr. meza

Conveniently located near several restaurants and shopping centers, this is a great place to stay for business or for pleasure. Rooms are clean and well maintained and the wait staff is friendly and helpful.

Very nice looking rooms and lobby. My only complaints are that the mini fridge doesn't have a freezer compartment. Also, travel routers do not work on the wifi without some mac address cloning and using a second router with the first one.

Was on site for a 4-day business trip. The hotel was very clean and the staff was extremely helpful. They do have an onsite café for breakfast and some goodies to purchase when it is not open, there is a self-service laundry room for easy access to cleaning your clothes. I did not utilize the pool area but it looked well-kept and inviting. The grounds were kept up very well and the noise level throughout the facility was great. I stayed in a king room with a coffee maker and mini refrigerator. I was able to purchase some quick-fix items and store them in the mini while there making meal times much easier.

Would definitely recommend it to others.

Really nice rooms, very clean, not as big as some other places but I was on a company business trip so any extra room would've been a waste. Location was close to my company's location and central to anything else that I may have wanted to shop for. Staff was superb and friendly. I'd stay there again and therefore I'd recommend a stay there.

I stayed here while working nearby. I unfortunately stayed at the same time as a rude hockey team. I called to the front desk a couple times to ask them be quiet. The kids were running wild and the adults were intoxicated in the lobby. A worker named Hunter was doing her best to make them be quiet.

I eventually walked down to the lobby to speak to the front desk and then I saw another night worker asking the adults to wrap it up because they had complaints from other guests. The way these people then treated this employee was deplorable. He told them a couple times he was just relaying the messages from upper management.

The cops were eventually called because the adults were not having any of the rules from front desk. 🙄

Kudos to the staff and to the young man that took the brunt of 15 intoxicated people yelling at you, my hat off to you. I couldn't have done that. I will be staying here again in two or three weeks. I appreciate the employees taking care of ALL of the guests, not just the drunken hockey team wishes. I hope your upper management gives you an award or recognition for dealing with that mess.

Concierge was friendly, and efficient. Room was clean and updated. Comfortable place to stay and enjoy the local area. Plenty of parking, but if you have a semi…found a pad in the rear I was able to back into.

Phenomenal experience. Great room and great service

They were very professional. Great atmosphere to relax in lobby and enjoy family time.

It was clean and we were able to check in a little early which helped.

At arrival my husband and I discovered there was an error that occurred when we booked using a third party site. Front desk worker Nicole was a godsend. She gave up her room so we could have a place to stay. She went out of her way to help us. I have NEVER met anyone that worked for a hotel so kind and selfless. She noticed to panic we were in trying to figure what we were going to do and without hesitation She offered her room. The room was clean and comfortable. The entrance was welcoming. Thank you Nicole for everything, you made our weekend.