Oxmoor Ford

My son and I went to Oxmoor Ford in search of a good used truck for him. We already had one in mind and upon our arrival we were greeted by Courtney. He was absolutely the best sales rep at a car dealer I have ever worked with. He was friendly and to the point. Didn’t try to screw us over like some sales people do. Showed us the truck we were interested in and after discussing the price we walked away with the truck for 2,500 less than the asking price. He helped my son make his first “Big Boy” decision. What a great experience! Thank you Courtney for all you did and taking the time to stay late with us the other day. I know you were ready to go on your vacation but the time you spent with us speaks volumes about your character. Looking forward to doing business with you again!

I bought a gold certified pre owned 2020 explorer that came with a 12,000 mile 12 Month bumper to bumper warranty and 7 year 100,000 Mile power train warranty and so far Oxmoor Ford has honored what they sold me. I love my explorer and appreciate the customer service that I receive from their sales staff (Victor sold me my car) and all the men and women in the service department have been amazing as well.

Exceptional service from start to finish at Ford Oxmoor! From the moment I walked in, the staff was friendly, knowledgeable, and eager to help. Victour patiently answered all my questions and helped me find the perfect car within my budget. The buying process was smooth and efficient, and I drove away in my dream car feeling confident and satisfied. I highly recommend Victour and Ford Oxmoor to anyone in search of a quality vehicle and top-notch customer service!
Thank you Victour for making it happen!

We went into Oxmoor Ford in St Matthews to look into purchasing a new vehicle for our family. We were greeted by Ahmed and he was super polite and informative. Ahmed was great to work with and made things super easy for us. Definitely recommend Ahmed if you’re looking to get a new Ford.

Ross was fantastic with my vehicle this morning! He took great care in diagnosing the issue with my car and fixed it quickly. His customer service was great, the service and the wait were quick and painless, and I’ll definitely return. Thank you!

First experience at Oxmoor Ford for service and it was a great one. Ross was my service member who assisted me. He took my info and confirmed what was to be done with my truck. He told me the time in which the service would be done and showed me the waiting lobby, which had nice accommodations of spacious room, comfortable seating, and coffee. Midway through, Ross stopped by to check in with an update on the progress. My truck was completed in the time frame that Ross said it would be done. Very impressed with the professionalism and how well organized Oxmoor Ford runs their business.

Kaynon provided excellent Customer service. The service department greeted me when I pulled in explained everything that was needed and checked on a leak that I thought I had. I have been going to Oxmoor Ford for 3 years. Previously I went to Byerly ford , but the service department was not friendly and will not answer the phone. Although Oxmoor is a 25 minute drive you just can’t put a price on courtesy and service. Thank you

I recently had the pleasure of working with Omar at Oxmoor Ford, and I must say, he made the entire buying experience incredibly seamless. Unlike some salespeople who can be pushy, Omar took the time to listen to exactly what I was looking for and offered his assistance in finding it, even if it took some time.

One thing that really impressed me was that I found a few vehicles at other Oxmoor locations, and Omar personally drove me to each one so I could test drive them. This level of dedication and customer service is truly commendable.

Additionally, I went into the dealership preapproved for a loan, so I already knew what I had to work with financially. Omar made the checkout process smooth and hassle-free, ensuring that I left with exactly what I wanted.

I would highly recommend working with Omar to anyone in search of a new vehicle. His professionalism, attentiveness, and willingness to go above and beyond for his customers make him a standout salesperson at Oxmoor Ford."

I was able to schedule an appointment and was received at the proper time by the service technician who was attentive and knowledgeable about my service needs. I was able to wait for necessary service which was completed in about an hour as promised. I am completely satisfied with Oxmoor Ford as usual. The service attendant made himself available for any other questions or needs.

I really enjoyed the buying experience at Oxmoor Ford. Jeremiah Brown, Steve, and Bryce were each proven professionals to assist us to get a fair price on our trade-in, and negotiated in good faith to get to an acceptable price and a good finance experience on a new pre-owned vehicle. The pre-owned Lincoln we purchased was in tip-top condition- and Jeremiah saw to it that we drove off with a full tank of gas and a clean vehicle! Definitely call Jeremiah Brown to help you with your new or pre-owned purchase. He was very patient with us, communication was fantastic, and he was genuinely a nice person!

Excellent! Went in for an oil change and they fixed a recall problem on the spot as well. They even washed my car so I will definitely be back. If you like the ease of online scheduling this is your place. Everyone was super friendly. All the stars 🌟 Thanks so much.

Everyone I've met there has been courteous and professional. I purchased a used vehicle from them which had a minor defect arise 2 days after purchase. They fixed it quickly with no fuss. I can work with people like that!

The Oxmoor Team- Omar, Grant, Robert, made the process of buying a car smooth sailing! I am so thankful for their hard work and support thru the process! Thanks so much Guys!! Grateful, Lauren

I purchased a certified used F150 on Saturday. I honestly don't think I'll be able to put into words how amazing my experience was with Omar. I have needed a truck for over a month and have been dreading the buying process. Within a few minutes of my test drive I knew that Omar had my best interest on his mind. He made sure to ask me questions I didn't know I needed to ask. Another massive plus was him knowing the Ford Blue Advantage warranty like the back of his hand. I had so many questions about the coverage and he confidently answered every one. When my wife needs a car, I'm calling Omar, when my child needs a car, I'm calling Omar. I highly suggest, that if you're looking for a vehicle, call Omar.

We had an excellent experience at Oxmoor Ford. Jeremiah was our salesman and was very knowledgeable and professional. His manager,Eric, was extremely helpful. I believe we got a fair deal and look forward to future opportunities.

Great experience with the service department at Oxmoor Ford. After initially scheduling the first available appointment several weeks out, Lindsey worked us in and got us scheduled within a week. They had our Explorer fixed same day! Super kind and helpful!

Thank you Omar for getting us together on our new truck purchase! Everything went as smoothly and as quickly as anyone could hope, even on a busy Saturday. We appreciate his knowledge, advice and calm demeanor. We came to see one truck, test drove it, and got the paperwork going. He never once rushed or pressured us and made sure the truck was clean. I think everyone goes into car purchasing expecting it to be stressful or a hassle and it was none of those things. Thanks again Omar and Oxmoor team!

Buy a lot of vehicles in my lifetime and this is one of the easiest experiences I had Doug was. Kimmons was great. Would do it again.

I arrived before my appointment, they went ahead and took my car back for servicing. The young man that was helping me shared what had been completed and test results of what else my car will need in the near future. I appreciated all of his help. The best bonus was the car wash they provided before bringing it back out!

The advisors I've communicated with in the Service department have been Josh and, most recently, Ross. They have both been helpful and great to deal with. I've gone to Oxmoor Ford for parts and service since I bought my truck there in 2018. To date, I've been satisfied.