Advance Auto Parts

I live in a nearby town from Franklin Kentucky were the stores located. I purposely avoid the advance auto parts that is located the nearest to me in my town and drive an extra distance to go to this advance auto parts, because they are above and beyond helpful, they are courteous with their customer service, and their attitude towards me is that they have my best interest in mind as a consumer and someone that purchases auto parts. Unless a part is out of stock, this will be my go to store for now on, and I will avoid the advance auto parts. Location located nearest me in favor of traveling to go to the store to make purchases. Great job to the staff and customer service at the Franklin Kentucky advance auto parts.

Eric help me with wiper installation..He was GREAT!!

A great hometown parts house. Thought my battery was going bad but it turned out to be the cables needed cleaned. They came out and cleaned and tighten them for me. Runs like a top. Very friendly and honest people.

Nick went above and beyond to help us! We were traveling through the town on our way home to Indiana when we had car trouble. He was our hero God sent that day! What a blessing he was to us. He offered me a chair to sit in while my husband worked outside in the heat. If I could give 10 stars I would. True kindness was shown to us in all ways that day!

Very friendly and helpful

My truck wouldn't start and this has happened before. I decided to have the battery checked at Advance because they have the Die Hard battery series. Lawson, the young man who waited on me, checked my battery and I decided to replace it. Lawson not only handled the sale in a professional manner, he also replaced the battery at no charge. I'm really happy with my decision.

The staff here are always friendly and willing to lend a hand or offer suggestions, if needed.

Nick went above and beyond getting the battery in my car for my family. Great customer service experience at the Franklin,KY location.

The staff was helpful and friendly. Provided options and performed a replacement. Will return when the need arises! Kudos to store manager.

Fast, friendly service

The staff was very helpful and went out of their way to find a parts for me. Good job fellas

Good place good people check it out also check out my YouTube channel its james barnhart

The staff are very helpful and smart with what nonsense car part you need- they got you, they differently know about cars and what best for it! They the realest

I need a special tool to take the oxygen sensor off my truck so they had they had one they rented it to me and then when I took it back they give you back all your money that's a good deal to me

The people were very helpful and patient with the person I was with. They helped me figure out what it was she needed.

I love this company I always get great assistance no matter what location

Can always find what you need and employees very helpful n caring..

I went to get a part they were very helpful they done a great job.

Very good place to buy your part for your car very helpful

Great auto parts store