Handy Ace Hardware

Always a pleasure! Like where I grew up in Lilburn! Always a smile and a helping hand… my favorite place to shop!!!!

This Ace Hardware store should pop up on Google when you want the definition of Customer Service. Everything Hardware and more. I cut my keys today. Buttom line helpful store associates and well stock. Five stars for me.

If they don't have it, you don't need it. They always seem to know where everything is and they take you to it. Very helpful staff.

Always friendly service and well stocked on almost anything you could need for most projects.

Immensely helpful. They have almost everything you can imagine!

Curbside pickup was easy and they brought it out quickly.

The staff here are very helpful, making sure you get what you need. Every visit brings new meaning to home town hardware store. The items in there stock never stop amazing me.

Didn't catch his name to give him credit, but he was an older guy with a beard wearing a U.S. Navy ball cap, gave me great advice and was very helpful.

If these guys don't have it nobody will.

This is one of my favorite hardware stores. It reminds me of my childhood going to the hardware store for supplies with my papa. Great customer service. And reasonable prices. Also they carry most things i need for my old mower and the price beats or matches most the bigger chain stores.

Definition of how to run a store! Customer service is off the chart. Super knowledgeable staff, friendly and customer service driven. Store has everything you could need and if not can get it. A great place to do business with!! Highly recommend!! Wish I could give six stars!!

Love this place! We shop there at least once a week. We also refer our customers there for their large amount of ammo and spare magazines

The employees are always very helpful and knowledgeable. They go above and beyond to make your visit great.Their customer service is just as good if not better than it has been. No changes still a great place to get what you need and also hard to find stuff.

They're great. Usually have all I need and other stuff too. And the people are always nice when I go in there. And the prices are very fair.

Awesome experience with this store! I ordered a ladder online from them and on the delivery day they called and said that the one I bought came in defective. They offered to upgrade my purchase at no additional cost and delivered my ladder a few days later. You don’t get this kind of customer service from big box retailers!

I absolutely love coming into this store. As soon as you enter, you're promptly and politely greeted. They ask what you're coming in for, they will radio ahead to a person in the back and they will be waiting to help you.
You cannot beat customer like this!
They have free popcorn and water for the kiddies! And yes, they really do have in stock hard to find items.

Awesome place! I like that when I walk in there is someone waiting near the front. They walk me to the location and help me find what I'm looking for. It's like my own personal shipping assistant. Much more personal than a DIY box store. I like this place and it makes me feel like I'm supporting the local economy when I spend my $ here. Feels like a hardware store from the 1950's.

Freaking love this place!! They always have what I need. Everyone is friendly and eager to assist in anyway they can. Some items are priced on the higher side but I don’t mind paying a little extra for the convenience and the customer service.

After going here, I dont even think about home depot as an option! As I walk in I am greeted and asked if I need assistance! After handing the gentlemen a bolt I needed a nut to, he can tell instantly tell what thread size it was and show me EXACTLY what I needed and had me on my way out he door within 3 minutes tops! I loved it! I hate having to search for parts at home depot or search for a useless employee who knows nothing! Ace is DEFINITELY the place with the helpful hardware folks 😎

These guys are helpful, fair, and have competitive prices.
Having been used to the hardware store where I moved from, it's nice to know that I've found a new place to shop that also has excellent customer service.
Thanks to Todd [and everyone else] for helping me today.