CertaPro Painters of Atlanta/Decatur

My Certa Pro exterior house painting job was excellent from sales consultation through project completion. The communication was consistently very professional, helpful, friendly and timely from every single team member. The scheduling was very flexible. The on site crew established a text thread and communicated with me every morning when they arrived and every evening when they wrapped up and sent any questions that needed to be addressed. They were meticulous, thorough and very thoughtful about my space, time and my property. They also did amazing work on the fairly significant wood trim repairs. Lately it sometimes feels like customer service is not as important as it used to be. I definitely did NOT feel that from this company. I felt like they valued me as a customer and respected and appreciated my business. I couldn’t be happier with the finished product. I would highly recommend Certa Pro!

Great service, great painting job completed and great communication from CertaPro. Easy payments and receipts. They quickly supplied all paperwork needed for my condominium HOA. Great company to work with. I HIGHLY RECOMMEND

CertaPro was so efficient and did an incredible job. They made the exterior house-painting process stress-free and straightforward. Whenever we need a big project painted, we will definitely be reaching out to Jeremy and his team.

CertaPro did a great job! After a less than stellar previous experience with house painters, I appreciated the care they took in developing their estimate, answering questions, understanding what was important to us, and their constant communication about the project. We will definitely use them again.

Certapro Atlanta/Decatur just painted the exterior of my “mid-century modern” house. They actually were my third estimate, kind of throw away to see what a franchise would offer compared to a well reviewed painter from a localized list serve, and one who had done a neighbor’s house recently. Surprisingly, their estimate was substantially less than the other two, leading me to wonder if this was a get what you pay for situation. I made sure I was looking at reviews for this specific franchise: 4.8. (There were hundreds of reviews, reducing the chances of the average being influenced much by fake ones.) The franchise owner responded to virtually all of the negative reviews, soliciting contact and often noting that he had no record of the person posting the review. So I chose them. Great all the way around. An estimator sent a very detailed scope of work quote, and then a supervisor introduced me to the assigned crew at a walk around. Power washing was scheduled for the next day, but the head of the crew had a family emergency. Certapro quickly assigned another crew and supervisor, notified me by text, and the power washing proceeded on schedule. They painted the house the following day. They were very professional, and very careful and detail oriented. (At one point they pointed out a little bit of overspray on the brick that had been left by the prior painter but I’d never noticed before, just to be sure I knew they didn't do it.) Whenever there was uncertainty about what to do with a particular location, they asked me, answered any questions and offered advice. The house looks great! I recommend them wholeheartedly.

Was able to promptly have someone out for an estimate after submitting a request online for exterior painting. Workers showed up on time and had good communication during the project. Happy with the quality and results, will use for future painting needs.

Damir and the team at CertaPro Atlanta was a pleasure to work with!!! Our project was completed quickly, on time and at the price they quoted. The customer service and communication was excellent!

Outstanding from start to finish. The Sales Rep Ben was extremely professional and created a very detailed contract that the work crew followed exactly. Communication was excellent from the CertaPro team throughout. The painters did a great job and took special care to set my bedroom just as they found it the day they painted it so I could sleep there. I was extremely impressed -- my place looks fantastic!

Certapro did a great job in painting the interior and exterior of my home. Their painters were the best in making sure everything was done neatly and professionally and any problems I had were corrected in a timely manner.
I would highly recommend them.

We received excellent service from CertaPro Painters of Atlanta/Decatur. Everyone from the sales rep (Alex) to the schedulers and the painters were extremely professional, and the communication from start to finish was extraordinary. They did a great job, and were very clean and efficient. We will definitely use them again the next time we have any painting needs.

We used CertaPro to paint our exterior and stain our deck. They were the most reasonable quote, coming in right in the middle of all 3 quotes. They did a great job on our house. The contractor that was originally used cut some corners with some of his carpentry repairs but as soon as we made those issues known, Damir immediately scheduled someone to come out and fix the issues. Since those issues have been repaired, we haven't had any problems. They did great work and were a reasonable price. I'd happily use them again.

We were first introduced to Certa Pro when we recognized the great job they did painting our church. We later contracted them in 2019 to paint the exterior of our home. We were very pleased with a very thorough, neat & detailed paint job. This year after experiencing water damage we called on them for interior painting and dry wall repairs. Our project was managed by Jerome Bloomfield who visited each day assessing the project to our complete satisfaction. Jerome was awesome, knowledgeable, kind, thorough and dependable. He totally sought to see that our expectations were understood and agreed on. There was also a manager among the painters as the go to. From the call into the office til the end of the project, we were pleased. We were also impressed with their professional diverse staff. Thank you Certa Pro, & team!

Very good experience over all! We had multiple interior rooms painted. Sales Associate Ben was great to work with (listened to our needs and communicated very well), and Ronaldo and his team did a great job with the painting (clean lines and attention to details, quality job). Will work with them again.

Very impressed with CertaPro! Everyone was extremely professional, timely, and communicated well. I knew exactly what to expect and there were no surprises. CertaPro painted my front door, porch and shutters. They also stained the side doors. All of it turned out far better than I expected. My home is finally warm and cozy....thanks to CertaPro!!

CertaPro Painters of Atlanta painted the exterior of my home. From start to finish, it was a great experience. Rosa and Pablo were the painters and did an amazing job. They arrived on time, were very professional and extremely patient. We ran into a couple of problems during the process (extra siding that needed to be replaced and repaint house trim after the initial color I chose was not the color I expected), but they graciously accommodated and fixed the issues. Overall great experience and would definitely use CertaPro again for any future paint jobs.

The team arrived on time and got all the work done in a day, which was awesome! We're definitely happy with how everything turned out.They did a great job!

We are very pleased with the outcome of this project. The proposal by Alex was very thorough and detailed. Jerome, the project supervisor was very responsive, professional and delightful to work with. The members of the crew were proficient and skilled in both painting and repairs. We were contacted several times by the owner) manager to ensure that the job was going to our liking. We highly recommend this company.

Wow CertaPro did an amazing job on the exterior of our home! My wife and I could not be happier. The estimate was on-point and Miguel and Damir got us on the calendar very quickly. Oscar and team spent four days painting our home and replacing some of the wood siding. They even came back to fix one of the boards that still needed some work. I would hire CertaPro for any painting job, inside or out. Everyone we worked with was extremely nice and helpful. Highly recommend these guys!

Hello, I recently used CertaPro to paint my bedrooms and they did an Amazing job! Carlos and his team were very knowledgeable and kind. Great Customer Service! I will us CertaPro again in the future. Highly Recommended. Kindest.

CertaPro is the real deal. Ron Rogers and his team of professionals coated 3.5 acres of warehouses for me in 1 week of work, with 1 week of notice. They were fast, efficient, courteous, reasonably priced, and most of all effective. The work is absolutely solid and the team of guys like Silver is top notch. I have no need to look anywhere else moving forward. Thanks for the work, guys.