CVS

Harold in the pharmacy is always a great help. Never seen anyone so positive at any pharmacy. Not too long of a wait time if you put order in in person. Calling in takes a long time. Use the app or give order in person

So we just moved here and our d CVS pharmacy was HORRIBLE! Everything about our old CVS made you want to scream... plus the store was so extremely dirty, it actually looked abandoned, the staff was rude and they gave me the wrong medication once that could have killed me. We swore off CVS years ago. UNTIL NOW.... When I pulled up I noticed that the store was CLEAN ( what a GREAT first impression!) Then when walking through the store I noticed the shelves are stocked nicely, the store is very clean and it DOES not Stink like our old store where we use to live! Lastly I was greeted by the pharmacy staff!!! The young lady was so friendly and helpful and treated my concerns with urgency and resolved my problem that I was having with my insurance company. They were so very nice and professional! They have changed my mind on CVS and I will be using them from now on to fill my prescription. I also was able to save a considerable amount of money getting my prescription filled here because I have CVS Caremark insurance!!!

The reason they may have trouble answering the phone, or don't come to the counter right away, is because they are constantly busy working the drive-thru window. Just like any business, everyone has a role for their job. The person way on the other side weighing out medications isn't going to stop and come answer the phone specially for you. The people who are supposed to answer the phones are likely the same ones you see constantly talking to customers. If you were in the store or drive-thru and they answered the phone instead of helping you, you'd complain about that too. These technicians aren't terrible. Customers are terrible. I have never once walked in this store and met a rude employee or seen any of them standing around. I have, however, witnessed a few customers coming in ill-prepared or acting entitled toward the employees.
I get a friendly greeting upon entering and exiting this store every time. The store is always very clean and well-stocked.
If there is a problem with the order of your prescription, call your doctor. If it's an insurance problem, your doctor office can probably fix that too. They can't help you if they're on a hold loop all day trying to solve everyone's problems over the phone.
I never have to call or use the app. My doctor sends my prescription to them and I get a text when it is ready. It couldn't be more simple. We recently changed a medication and my doctor said it might be a few days to be approved by insurance because it's more expensive. I got it 1 day late. Got a text that it was ready when I wasn't even expecting it.

Clean store, friendly staff, and had what we needed.

Wouldn't go anywhere else! I love CVS!!

Great staff

Excelente

Maravilloso

There pharmacy is slow. They almost never answer the phones and if they do it’s after you been on hold for 30+ minutes. They are more friendly then the Walgreens across the road . But don’t try calling for anything pharmacy .

I avoid calling the pharmacy as much as I can. Service there is fine normally. But I've gotten an answer once calling in the last 5 times calling them. Once, someone picked up after 5 minutes or so. That's eh but not the worst. Other than that though when I was desperate enough I've waited over an hour until I got automatically disconnected from the wait on two occasions. None during the lunch break hours or closed hours. Another time I hung up after 30 minutes or so. Today I waited 30 minutes and gave up. It's not exactly great phone service. Especially when an hour is about 12-30 customers. Avoid the phones if you can.

You can never get through to them when caliing. Called to transfer a prescription was on ring for 25mins. (No one ever picked up) Called back, another 15 no pick up. Then called later in day once again, another 20mins. Is no one working there??
Workers are very rude (when picked up in store) and they never have a prescription when needed.