U-Haul Moving & Storage at Big Bend Road

Honestly my only complaint really would be the gas level. I mean if you guys offer 50 bucks off your rental if you return your vehicle you know full tank all that I could guarantee you a bunch of people would return their vehicles with a full tank. Cuz it really sucks getting a U-Haul rental and there's no gas in it and you already had figured out how your whole day was going to go and it throws a big old wrench in your plan. This location has been excellent if I call them and ask them if there's a truck available with the side rails cuz they only have two vehicles like that they will hurry up and make sure one is ready to go for me if they have it there's an issue with not being able to get the center console down in the small pickup and they stopped exactly what they were doing and came out and helped me get it down and make sure it was working before I left take care of any problems I have as soon as I asked them. They really do make you feel kind of like part of the family when I'm there that's why I actually will go a little bit further to go to this location then literally 2 minutes down the road when I can get one there and not have to spend money on an Uber and everything to get there I'll send the extra because of the service

Was exceptionally surprised by the friendly service here. I don't expect great service at a U-Haul, but obviously the owner of this branch really cares about customer service. The young man who helped us had a great attitude and took the time to clean out our truck because the last person did not. He also offered us free waters before we left.

Clean but cluttered inside.

Jason was amazing! He made sure that my reservation was honored and available during a very busy weekend.
I've moved 5 times in 5 years with 3 different movers. U-haul has consistently provided the best service, products, and convenience, hands down!

It was a great experience all the way around, with the friendly and knowledgeable staff they have, I wouldn't go anywhere else💗😊

This place is great. They have the products you need and services you would expect. Their staff is great and always willing to help. Visited here multiple times and go out of my way to get to this location due to service and staff.

Great staff, easy to grab and go with the help of everyone there.

Easiest place to work with. The manager actually takes real pride in his job and you can tell. The only negative at all might be the cost of storage, it seems a little high...and they know it. Don't be afraid to ask for a discounted rate. It may not be much...but I would trust storing my things here again, before most other places. For truck rentals, I would always go here first.

Paris is always phenomenal to work with! Very friendly and helpful

HIGHLY RECOMMENDED LOCATION!!!! I can honestly not say enough kind words about the staff and the Management that operate this UHaul location. Jared (General Manager) at this location is incredibly friendly, kind and concerned about your needs from the moment I walked in to reserve and eventually rent a 20’ moving van. The main office is filled with nearly any moving supplies that I could possible think of and is very clean to boot! The rental process was made very smooth by the support staff and they were very knowledgeable with any questions that I had. As I said before, we rented a 20’ UHaul moving vehicle on April 25, 2020, the vehicle was clean and very good shape! The move went fine and returning the vehicle was a very easy process. I have to also add that we did have a slight issue during the rental but again, Jared (GM) stepped up and helped us sort through the issue with flying colors! Once more, I cannot thank Jared and the staff enough for all their help and assistance during the whole rental process and I HIGHLY recommend this location for your rental, moving and storage needs. Good job!

I recently rented a motorcycle trailer at this place. Staff is externally helpful especially Jeany! I never rented a trailer before, they really helped me hooking up the trailer to my car. As it’s my first time, I was struggling to connect my car wiring to the trailer. Jeany even provided me toolset and helped me find wiring in the car. I definitely recommend this place for any rentals. Great place! Great staff, overall great experience!

Rented a van, it was new, with 56 miles on it. Back up camera was a big help, actually a must have. Got great gas mileage. The staff was friendly, helpful, explained process well for rental and it's return. Great service by staff. Clean facility..

The staff were amazing. Jarad, the manager went out of his way to assure we had the best possible service. Judy was great too when we returned the truck. Thank you!

These guys were great. The truck was ready to go when we arrived and they added extra miles because the closest drop off location was not open the next day. Excellent customer service. Props to Jared the owner

Perfect storage facility. Safe and secure. I've had a unit with them for five years and have never had Ann issue.

Sandy was so helpful. She was so polite and cheery. We almost left because of the line but we stayed and got a truck because of her. Give this lady a raise!!

Manager of the store that I've been to is an awesome individual very knowledgeable and help me look up my trailer for my motorcycle thank you

Excellent service and equipment. Clean and secure storage area. Jared and team are top notch.

Jared the manager, works hard.
I have a storage space. Reasonable
. Lots of trucks for rent.

I have used this location for two of my moves. They do a great job. Very friendly.

Friendly and helpful staff. Just don't be late paying rent. $20 late fee