Bob Boswell Jr - State Farm Insurance Agent

The staff here is prompt, friendly, and knowledgeable. Cynthia was able to take care of my requests within the same day that I contacted her, and was very helpful and knowledgeable when answering my questions. Good customer service overall, would recommend this office for your insurance needs!

Even with the cheapest coverage, statefarm is beyond the BEST insurance I’ve ever had. They offer free tows, key fob replacements, quick road side service, car accident coverage, injury coverage, ect. It’s crazy convenient, especially for the affordable price. Everyone I’ve spoke with here is profoundly professional, kind, and actually want to help! Highly recommend statefarm to everyone and anyone!

Bob is absolutely amazing. He has been my parents' insurance agent for 30 years and mine for as long as I've been old enough to have my own insurance policies. Most recently, I was struggling with getting information on a claim I had submitted. Bob truly cares about his customers. He scheduled a meeting with me where he came to my house and we sat at the kitchen table like old friends while he explained all the possible outcomes of the claim and then promised me he would look into things and get back to me. I had answers within a few days. I will recommend Bob Boswell to anyone and everyone looking for an insurance agent in the NKY area.

A great experience switching to State Farm. I got a great rate and easy to sign up! Thank you Bob Boswell Jr. and State Farm!

Switching to State Farm was a great money saver for my Dad and I. Eric was very helpful and made the whole process a breeze!

Exceptional customer service! Quote process was quick & easy. Glad to be a client!

Saved me a lot of money Chelsea was very helpful and professional had a excellent experience

I have never delt with a more
Professional agency In 50
Years of buying insurance

Eric was great fast quote fairly priced.

Was easier than I was expecting to get insurance that you can afford thank you so much

Simply outstanding customer service! Being a small business owner who puts the utmost value in providing a quality customer experience, it's priceless to receive knowledgeable and compassionate customer service ad Bob Boswell Jr's office definitely delivers. They are kind, courteous, take their time with you to listen to your needs and on top of all that, they know their business and handle it well. If you're in need of insurance, whether personal or business, this is the office to call!

My experience with customer service has been the best By Far

Bob Boswell and his team have been dedicated to helping my family for years. We've never had any major incidents until recently (nothing in their control)... well after connecting with Bob, Kelley, and the team... they went above and beyond to ensure we were satisfied customers. Their quick response, professional manner, and quality of service is exactly what any family wants with their insurance provider. 5/5!

I have had nothing but responsive and professional service from Bob, Cindy, Kim and other staff members from this office. State Farm's rates are reasonable and their service is timely and reliable. I have been with State Farm and Bob Boswell for over forty years, and I look forward to a continuing relationship for my car/home insurance needs.

Rebecca from the Bob Boswell office did an amazing job. Not often you get someone incredibly knowledgeable or willing to go above and beyond anymore but today I lucked out and spoke with Rebecca to start my policy. Not only did she fully answer all of my questions but she even provided additional useful information. Greatly appreciated!

While recently in the market for a new auto insurance policy, I was referred to Bob Boswell. I had the good fortune of being helped by Agent Rebecca. She was extremely patient and simplified the entire process to help me find a policy that worked best for me, while also getting me the most affordable monthly quote among agencies I researched. I will recommend Rebecca to anyone I know when looking for insurance. Thank you again, Rebecca!

Really easy to communicate with and helped out alot.

I spoke with Rebecca and she was absolutely amazing. Rebecca was very professional and extremely patient with me with everything i put the poor women through. She also had a great sense of humor. Best experience ever would recommend to everyone. Very helpful got what i needed quickly and efficiently. Glad to be a customer. Thanks again for everything. Keep rocking and God Bless.

Very polite and very helpful thanks to all that you've done

I am SOOOOO impressed with the ENTIRE staff at Bob Boswell’s State Farm agency in northern Kentucky! They are great and will lend a helping hand when they say they will!!
So my SUV was broken in to and whoever did it stole ALL my tools out of the back. I called the police and the officer didn’t seem to care and some of his comments made me feel a certain way.. after all the fear and worry, I called Bob Boswell’s office and S.B. answers the phone, and tells me a personal story about an interaction she had once that was very similar to mine. After a 15 minute conversation with her, my fear and worry wentboit the window and then S.B. gave me the good news. Since I live where I work I was able to use my renters insurance to make a claim to get me back to work!
The process was so easy and the staff would call to check to see how everything was going and to see if I needed anything!
It wasn’t just another claim to S.B. or the other staff I spoke with. (S.B. Are the initials of the agent I started with. Don’t know if name dropping is allowed!) but she was so happy to help and very VERY responsive.

I filed the claim with no hiccups and I’m back to work, with tools, that are MINE! Turnaround time was less than 96 hours!
To the staff at Bob Boswell’s State Farm agency, THANK YOU! Thanks for actually listening to my concerns and getting a plan in place while I was in a panic. Thank you for looking at the situation as a personal situation and not just another claim! Thank you!!!! All of you!!!
And people think Aaron Rodgers and Patrick Mahomes are awesome? They haven’t met Bob’s team yet!!!