New Era Plumbing, Inc.

I’ve been working with the Stephens family since 1992 when I bought my first complete redo in the Forest Park neighborhood off Clairemont Avenue. That house was built in 1927 and had to be completely re-plumbed – 4300 ft.². Stephens handled cutting all the plaster and wooden lathe and gave us a system we never had a single repair on over the next 20 years. Since that house in Forest Park I’ve purchased a redo on Old Leeds Road in Mountain Brook where they have done me everything from finding my septic tank (The MLS listing said The home’s sewage system was connected to the Jefferson county sewer system so we never asked the previous owners where the septic tank was). Even though Jefferson County sent out to individuals to help us find the septic tank – they were both unsuccessful and it was Stevens who eventually was called to come find it - which they did in about two hours time despite it actually being 5 feet deep under gravel. Who knew?!?!?

Stephens also replaced hose spigots, installed a new shower and bathroom fixtures in this newer home.

My experience in each and every transaction has left me with a sense of their focus to address each job small or large with a sense of urgency, fairness, Integrity, and fair pricing.

So a big Thank you to Joseph, Michael, Scott, Susie, And everyone else at Stephens who has worked with me. I really appreciate everything you’ve done for me and my family, Friends, neighbors, and colleagues for the last 25 years. R. Haberstroh

These guys came out and quoted same day, fixed fast and were very reasonable in both the repairs and the cost to get our plumbing running again. Will definitely use again in the future!

Met me at the house within an hour of my call. Took care of the problem quickly even while listening to me complain about Alabama's coaching search. I appreciate to hard work!

Awesome job - transparent pricing - very professional and timely!

I needed help with a water leak in my yard so I called around and ended up talking with Joseph Stevens at New Era Plumbing. I had a sense of immediate calm. I had to wait for the leak detection service to come and find the leak and he (Joseph) reassured me that it was the right thing to do, but to give him a call when the leak was located. I did just that. When I called him back, he said he would try to get to me the next day, maybe the day after but he called at round 7:20am the very next day to let me know he had a crew on the way. They we're there at 8am and took care of everything as if I had been on his schedule all along. Excellent service, professional, quick and fair and generally nice people. I really appreciate these guys and highly recommend.

Honest and Trustworthy Company! I was a victim of a home warranty company scam with another plumbing company and New Era came to the rescue. They fixed my problem for less than a fifth of what the other company was trying to charge me. New Era is knowledgeable, timely, honest, and had my stoppage fixed quickly. I highly recommend this company!

These guys are awesome. Joseph is great to work with. These guys are there when you need them and get the job done quickly. They know their stuff and they’re friendly and honest guys. Can’t say enough good things about New Era. This is by far the best plumbing company around!

The best plumbing company we ever used. We used them for our restaurant business. They are Very responsible, professional and quick! We will be using them and definitely recommend them to everyone we know!

These guys were great! Explained the process and problem in a way that even I could understand. Honest, very good price and very professional. Very humble and knowledgeable. We will definitely be using New Era again.

I called them after hours to report a problem with my hot water heater. I received a call back at 7:30 a.m. the next day and by 11 a.m. they had already been out to my house, identified the issue, gone and gotten the part and made the repair. All at a very competitive price. A+Service!

Joseph and Michael are the best! They are super professional and efficient and communicate everything in a timely manner. Great to work with, will not use any other plumbing company!

It’s always hard to find a good plumber. And you’re never prepared when you actually need one! I suggest looking into New Era Plumbing and give them a call for your plumbing needs. Be prepared.

Great company. Always helpful and knowledgeable. Thank you Joseph for taking care of my home. Will call again

These guys are now my 1st to call when I have Plumbing needs! Great communication, fast service and great work

The plumbers from New Era worked tirelessly to stop a leak from an almost inaccessible pipe!
I highly recommend them

This company is awesome .

Excellent service

Solid outfit

New Era Plumbing, Inc.