Holiday Inn Express & Suites Florence - Cincinnati Airport, an IHG Hotel

Sweet and friendly hotel staff, checkin online was super simple, key was ready when we arrived. Rooms are clean and easy to access. Beds were comfortable. Shampoo/conditioner/body soap were Dove brand, and set up in the bathroom in large containers, a lotion was also provided. We stayed here to visit the creation museum which was about 20 mins away, easy to get to, and we would definitely stay here again! Highly recommended!

My husband and I stayed here after a corporate event .Heather at the front desk gave awesome customer service.Our room was very clean and the hotel had nice amenities we enjoyed our stay and will return in the future.Highly recommend!!

This hotel is AMAZING! They’re very protective over their guest. I had a guy bothering me and demanding me to tell him what room I was in and Jennifer the housekeeping supervisor over heard him as we was getting off the elevator. Jennifer followed me to my room and ask if I was ok. I said yes I am just spooked at how he was acting. She said I will handle it. She did just that she went above and beyond even moved my husband and I to another floor. She moved us into an even better room. She checked with me and continued to make sure I was ok! I know I’m safe at that hotel. Thank you Jennifer for your protection and going forward ver and beyond for us to make sure we was comfortable. We will definitely be back! The rooms are nice. Great location not far from the casino and lots of places to eat in the area. I felt safe in the area as well.

Seriously the nicest people in any hotel near CVG! The staff are so friendly and welcoming and answered all of my many questions. Room was clean, spacious, warm, and quiet. Will definitely return!

I love this hotel and is nice and clean...the general manager is the best, extremely professional and nice. And Mrs Lauren Miss Lauren Ms Lauren, she has the biggest smile and and a great heart...I had a great check in process. And the grounds are while kept and the room was nice and clean... new tvs clean bedding....This is a 5 star hotel with a 5 and 1/2 star services...thanks Mrs lauren.

My stay here was great. It was pricy but the rooms were clean, which is very important to me. The facility was nice. Staff was professional and helpful. The breakfast was ok.

Holiday inn Express as a brand is always been reliably a good experience for me. This location continues that. The service is very good. The staff is helpful and friendly. The rooms are clean and comfortable. Working you ask for?

We had a group going to the Ark and Creation museum and chose this hotel because of the location. Great choice. Nice, new and clean hotel. Elizabeth made our chick in so easy and fast. The other lady from the front desk Briana was as well very nice and helpful. Thank you very much. We will come back with another group.

We would like to recognize the amazing professionalism and hospitality shown to us by Liz K. the assistant general manager.
She went above and beyond to model excellence and protocol for her staff, even going to check to see if an early check in was an option by viewing the floors herself to see if a room was ready.

We are very grateful for her and the staff during our stay.

I very much enjoyed my stay here for 5 days. The staff were friendly, the hotel very clean and once again, Holiday Inn Express exceeds expectations. The breakfast was nice and coffee hot. Rooms were cleaned thoroughly and WIFI was fast. My only complaint is the wine and beer selection: California wine and 3 types of Anheuser Busch beer. I'm surprised at this considering AB brands have completely degraded women with their recent commercial direction and California engages in commercial identity politics. I believe KY is even among the states they ban travel to. Please get some American or imported brands to replace these ASAP so this remains a 5 star place I can return to. I will not stay again with that selection. Thanks!

Hotel staff was like no other, upon arrival Kim at the front desk welcomed me and offered warm cookie. Rooms were clean, large, and functional furniture. Hotel felt brand new! Pool clean, Gym was huge and lots of equipment to choose from. Lobby was spacious, colorful, and staff all seemed happy to work there. Breakfast was amazing! Large spread, staff around to answer questions and two male workers went out of their way to make sure my son received pancakes! Don't look any further, this hotel is spot on! Walking distance to WalMart, Jersey Mikes, a Pizzeria, and Cheddar's. We've already told other family and friends to come stay here, as we visited the Ark Encounter & Creation Muesum by Ken Ham. We will return! Thank you Hotel Staff!

Breakfast was great. They had lots of bacon. The cinnamon rolls were delicious like yeast rolls rather than canned biscuit cinnamon rolls.

We were having difficulty finding a hotel that could accomodate a large camper trailer. We had left Georgia in the morning, and had just about given up. While we were in the parking lot, the manager (Liz) came outside to help us, and find a room for us on a Friday night. The room we had was clean, large, and nicely priced. She made our day much easier, and we ended up in one of the friendliest hotels I have ever stayed at. I would give this place 20 stars if I could.

Every was spot on! Very clean! Fast and easy check in and breakfast is great for the price. Pool was kept at a great temp and wasn’t freezing cold! Lady’s at the front desk are so sweet and we’re very helpful.

I must say this hotel is top-notch compared to many and definitely deserves a 3 star. Nice clean big room with strong WiFi, indoor heated pool, gym, free airport shuttle and complimentary breakfast. Walmart is across the street and eateries are within walking distance. For a business traveller who is not driving, this hotel is perfect for my short trip to Cincinnati.

Very nice hotel. Not sure if it's new or just newly renovated...but the rooms are very nice. There is also a pool and complimentary breakfast. It is in a central location to quite a few restaurants and stores.

Newer hotel. Very clean and modern. Bed was comfortable but I didn't care for the pillows. Breakfast buffet was great and stays open a little longer than some other places I've been.

Staff very friendly! And lovely location as well. Would definitely book here again if needed.

Clean facility. Friendly staff. Breakfast was excellent.

Very clean, accommodating, and friendly. We were not disappointed at all! Great breakfast. Convenient location. Our flight was cancelled, due to weather, after we had checked out. They found rooms for our group to spend another night and offered to shuttle us where we needed to go. Highly recommend!!!