Mattress Firm Algonquin

Makayla did an amazing job making my son and I feel comfortable with our purchase from the moment we walked in the door. She greeted us with excitement and add all our needs and questions. I didn’t purchase that same day and was very appreciative of her follow up the following day that included even better options for mattresses at a better price point. When we purchased she made it quick, easy and informative. This was such a great experience not only so to her but mattress firm as a company. We even got our delivery ahead of schedule! I will 100% be coming back for most of if not all of our mattress purchases in the future.

Usually when you go into a mattress place you feel like you're about to be attacked this place was very respectful and helped out in every way and pointed detailed on how purchasing a mattress would be. Felt very comfortable and relaxed. Would recommend anybody that needs one to go to this location if your near by

Store Manager Michaela was very helpful and informative with helping to choose a mattress for spare bedroom. She also made the buying process easy and expedited delivery of my mattress purchase. Its hard to find excellent customer service these days, but she has it.

Go see Nick and Michaela if you are in the market for a mattress and trust the process. The staff is friendly and professional and make it their goal to get you into a quality mattress. On top of everything they don’t make a point to pressure you into making a purchase making the whole experience even better, especially when you making a more expensive purchase and want to come back to the store multiple times. Everything was easy and I would recommend this team to anyone, and will continue business with them.

Great experience. Michaela was our sales woman and she was very helpful and possesses alot of product knowledge about each mattress and we tried alot. Ended up with Tempurpedic. Looking forward to our new mattress.

Michaela Gall was so helpful! She provided a fun experience for us. She explained the mattresses, answered questions, and addressed our concerns. Definitely will
purchase my next mattress from Mattress Firm in Algonquin.

Purchased a twin mattress for my son and didn’t realize how many options they had but sales specialist had models for my son try out and the one he selected was in stock. Sales specialist made sure mattress was tied down to my vehicle as I didn’t want to wait for delivery on Monday. Will definitely be back to the Algonquin location for my future purchases.

Anthony at Mattress Firm in Algonquin was amazing! He was helpful, answered all our questions and explained everything In Detail. He was knowledgeable and attentive I would recommend if you go to Maytress Firm you look up Anthony - Tony.

I can’t say enough positive things about our shopping experience at the Algonquin Mattress Firm. Michaela was phenomenal to work with and was very patient while we took our time picking out the perfect mattress. Highly recommend. It was worth the short drive from Elgin as this store had better reviews.

Michaela was extremely helpful and knowledgeable. She listened to what we wanted and was able to find the best fit product for our price range. She went above and beyond to make sure we were happy with our purchase. We had a wonderful experience!!

Mikayla was amazing shuffling between my family and the three different people shopping for mattresses! She was able to multitask and ensure we had all our questions answered and got us the perfect bed(s). Could not be more impressed her!!

We've been looking for a mattress for a few years, finally bought one! Todd was so helpful and patient with us! This mattress is so soft.. can't wait to sleep on it tonight! The delivery team, Guillermo was excellent..carried them up our stairs and we're very nice!

Mattress firm stood by their warranty and gave a full credit which I applied toward a new mattress.
Service was excellent

I purchased my new mattress yesterday and was assisted by Michaela. She was friendly, professional, extremely knowledgeable and helpful in selecting what I liked. I had a great experience with her and at Mattress Firm and I would highly recommend to anyone looking for a new mattress.

Was in the store today, Michaela, provided excellent customer service, she was super friendly and knows her products. Helped us make an informed decision.

Jeremy Day was fantastic. He was very knowledgeable on the product sets available, and helped us narrow down the type of bed that worked best for my wife and I. If you are in the market for a new bed, Jeremy is your guy!

I felt very welcome the moment I stepped in the door.The salesperson, Nick, was fantastic!! He was very respectful of what I was looking for and the price point I was trying to be at. I definitely recommend this Mattress Firm location!

Michaela was very patient while I kept going back and forth between beds. She made the process very easy. She is a true asset to the Firm.

Very happy with the sales process at Mattress Firm! Nick explained the options of various mattresses concisely, answered questions accurately, made recommendations based on our needs and did not try to ‘sell’ us. He made the process of choosing a mattress a pleasure. In and out in half an hour. Thanks Nick!

Just wanna say Michaela was absolutely fantastic! She showed me plenty of options and didn't try to upsell me. She helped me find a good mattress within my price range. Thanks so much Michaela!