Jake The Plumber

I was referred to Jake the Plumber for a new water heater after ours went out, and we received an upfront quote for the job after sending in some pictures, which we thought was really convenient as it is hard for my wife and I to take time off our jobs. We are incredibly happy with the service provided and also the product we received for a fair price and quality work. Absolutely nothing has been a straightforward fix in our old house, but Rick was really knowledgeable and thorough in his explanation of everything he was doing. He was able to work with the quirks in our home, and was also incredibly helpful in referring us to some other service companies for different issues. My wife and I are not originally from the twin cities and this was our first “surprise repair” since we moved here, so all of this information and experience was especially valuable to us! We appreciate everything, and will for sure be returning customers without hesitation if we need it! Thank you!

Jake and his staff are amazing. They have done several plumbing projects at our house. They do great work and are very kind and respectful. They have talked me through some minor repairs on my own as well. I don’t even call another plumber for a bid at this point, I trust jake and his team.

First they replaced my outdoor faucets. They did such a good job I called them again to replace a toilet shut off valve. Recently, they replaced my bathroom faucet. Every time they have done wonderful work, never tried to upsell, and the prices have been reasonable. So happy to have found a plumbing place I can trust!

Jake's plumber Rick installed new shut off valves in our bathroom and kitchen, and a new kitchen faucet. Our old shut offs were frozen solid.
Rick was professional, efficient, and one of the nicest tradespeople I've ever met. Highly recommend.

If you want THE BEST ...DO NOT LOOK ANY FURTHER! I can not RAVE about these men enough. They came out and fixed our shower, sink, toilets, and flushed our system because it was backing up. They walked us through everything they did and told us what to look for in the future and THE BEST PART...very affordable. We have a plumber for life now. Thanks Meyer, Rick and Jake. Y'all are the kindest and best of the best!

Had a wonderful experience working with Jake and his staff. I had called around for a few quotes and Jake came back with a fair honest price that was less than others had quoted. He took the time to explain things to me and took a look at all of our plumbing to offer solutions and estimates. We had a water heater replacement and the plumber that came out, Rick, was absolutely amazing. He was very professional and friendly and answered all my questions. I will definitely be calling Jake's again for any future plumbing needs and HIGHLY recommend. Thank you, Jake and Rick! 😊

There isn't another plumbing company that I'd use in my home. I've had contact with 3 of their plumbers over several years, and they are all super-pleasant, communicate well and leave the work area as they found it. Shout out to Rick who installed a new-to-the-US drop in dishwasher for us yesterday.

Jake is an honest, caring professional. I called about my kitchen faucet leaking badly.
Jake helped me fix the problem over the phone!! No charge! Plus I had called 3 plumbers and he was only one who called me back. I can’t say enough about his honesty and professionalism, I highly recommend Jake! Many Thanks

Jake is an honest, friendly and timely plumber. He addressed some long-deferred leaks in my bathroom plumbing. He did a great job accessing the problem area through my ceiling and showed me how to install an access panel for future needs. I've used Jake for plumbing many times over the years and it has always been a great experience. I highly recommend them.

We called Jake the Plumber after a bad experience with a large plumbing company who had quoted us an outrageous amount for a kitchen faucet and disposal installation. Rich and Meyer came and installed the new faucet and disposal quickly and efficiently, all while saying great things about their employer and the company they work for. The work was 1/4 of the cost we were quoted from the other company, and I could not recommend them more! We will absolutely continue using them for any future needs!

Bought a house three years ago. The basement remodel failed to install a floor drain in the laundry room. I did some online research about costs and installation procedures.

I contacted a few plumbers including Jake. All the others either didn’t respond or wanted $100 plus to “come and look at it”.

Jakes got back to me quickly and asked for photos of the install area. They got back to me with a ballpark number which was reasonable. I knew that opening a concrete floor often presented surprises. Jake’s crew of 2 worked several hour in a wet clay base we found under the floor. They did a great job and the drain works perfectly. Jake’s charge was a few hundred dollars over the estimate ( Under $2000 total), but well within the cost info I found on line. If I need plumbing, Jakes is my first call.

I chose Jake the Plumber simply because I saw one of their vans at our neighbor's house a couple weeks before. I believe our plumber's name was Rick. He was incredibly professional and personable. We had a drippy old spigot and the shut off valve to the outside water was also dripping in my basement. He explained to me exactly what he was going to do, discussed potential issues that may come up in the process, and in the end, delivered on his promises in a very timely manner. His work was super clean, my problem was solved, and I was better educated by the time he left. Also, the new spigot is much better than the one I had before. I would hire them again without hesitation!!

We had an issue with our pilot light not staying lit on our water heater. I called Jake the Plumber at 9:00 AM and by 10:30 AM Stu arrived and was working on installing a new part - all under warranty. When we bought the water heater a year ago from Jake the Plumber we had an awesome experience (after a horrible experience with HERO Plumbing & Heating). Today was simply an extension of that great experience. Ironically enough, Stu is the same plumber who was here a year ago to install the product and he continues to be fabulous. If you are looking for great service and honest people who just want to do what's right, no games, Jake the Plumber is the way to go.

I had a fairly urgent leak in a pipe from my boiler to a radiator. Jake himself came to my house the same day I called and repaired the leak quickly and corrected a previously bad installation. He explained everything so I could understand the issue, what was needed to correct it and also gave me many tips on maintenance. He was professional and thorough. I highly recommend Jake and his team for any plumbing work needed. Thanks, Jake!

Rick and Tim came to help me relocate a drain in my kitchen and did a wonderful job. They were both friendly and professional and clearly walked me through my options. I really appreciate that during COVID-19 they were both wearing masks without me having to ask (seriously, thank you for caring about your customers!!). Should I have any future plumbing needs, Jake the Plumber will be the first people I call! Booking process was also very slick; all online and very quick response times. Much appreciated Rick and Tim - you’re both awesome!!

I chose Jake the Plumber because of their willingness to discuss potential costs for my repair before making the trip to my house. This was important to me and none of the other vendors I called would even tell me their hourly rate. Stu was great; he explained the scope of work and completed it quickly all while keeping the expense well within the range given on the phone. He did not try to up-sell me on anything. We will definitely use Jake the Plumber again.

These guys are fantastic! I called on Tuesday about a busted faucet, and they were able to schedule my repair for Thursday of the same week. I got a follow up call later that day from Paul to get more details and photos. On the call I mentioned I had a new toilet I needed installed, and he said they might have time to do it. On Thursday, Tim arrived right on time with a faucet ready to go. Once he got started, he noticed our ancient water valves didn’t have on/off knobs and offered to replace them. Very helpful! I never knew there weren’t knobs, so this could have been a disaster in the event of a leak. And he even had time to replace the toilet! Pricing was fair, invoice was easy to understand, Tim was friendly and quick.

Look no further. This guy and his team are amazing! We were dealing with an issue while trying to sell our home and Jake came out that day (after hours) to help us take care of what we needed! He then patiently explained the issue and potential concerns in layman's terms and offered multiple solutions and gave exact pricing! He was comprehensive and we felt assured the issue was put to rest but he didn't do anything that felt unnecessary and there were no surprise costs. We were lucky enough to get Jake himself and he is clearly very knowledgeable and competent so we could rest easy! He has been added to permanent contacts as I cannot imagine every going to anyone else!

Great work by Jake the Plumber! We had a drippy faucet in the bathtub, Jake came out and gave us an estimate and we decided to have the work done. I was impressed with each person we met. Adam in the office was great and helped troubleshoot and scheduled same day service. Stu was professional, on time, wore shoe protection and wowed us with his knowledge. I will be calling for all future needs. We highly recommend Jake the Plumber.

This company is great. Every interaction I’ve had from people here have been fantastic. Got a new water heater setup and it was a great experience. Friendly, knowledgeable, and professional. Will 100% be using them for any of my future needs.