Bath & Body Works

I Love Bath & Body Works! The last few years I was ordering online, so I'm very happy to get back into the store. I really missed the experience. Now I get to smell all the wonderful scents & see the beautiful displays again. And the staff is very nice & helpful. I just have to be mindful to not spend All my $$$ in there! LOL Even with great sales it can be very costly.
Edited review to apply for the correct store.

Great experience. Tia was extremely helpful. She made sure I received my free rewards and coupon. Thx u

I haven't been to a BBW store in over seven years, and let me tell you, a lot has changed. But one thing that hasn't is the customer service. I was having a hard time finding an old classic (Sea Island Cotton), so I flagged down a nice rep who immediately helped me try and track down my all-time personal favorite scent. Angelina was GREAT! Unfortunately, my scent was discontinued, but we tried finding worthy alternatives. Angelina was incredibly sweet and funny, and she made my mom and I feel welcome. When I thought I was done spending money, I was advised by Sophia of an aromatherapy sale (buy one get one). Sophia was knowledgeable and kind!! Then the icing on the cake was Justin. He helped me find some candles that I adored and even hit it off with my mom (in the nicest of ways, lol). Everyone here is super kind, and I'd recommend coming to this location if you're in the area. Thanks for everything, Angelina, Sophia, and Justin!

I loved interacting with the staff here. They are super kind and helpful.

They are clean and the customer service is really cool too. In addition, most of the time I am able to find some great products. I simply couldn't ask for more from this store.

Very friendly easy to get to Anna perfect location, security was even helpful. It was also a pleasure to see men part of the team.

It's always a great experience here at this Bath & Body the girls are very friendly and they greet you at the door and they always have answers to my questions love this place.

Came a little early to pick up my order from this location! And I must say Lo was efficient and very helpful putting my order together quickly so I was able to leave with it. Definitely ask for Lo when stopping by.

Excellent customer service!!!! Overwhelmed with how sweet and helpful every sales associate is! I spend way too much because everything smells great!

Shawnette ( store manager) And TONI (assistant store manager) are amazing helpful ladies!!! Love the energy and enthusiasm! GREAT CUSTOMER! My sister and I always run back. Thank you ladies for always making my money well spent.
The Bay Plaza shopping center!!

Very clean and stuff is super nice! I love this place.

All the products are great! When there is a sale it makes me happy. Love love the candles. Can’t get enough of them ! Staff is always super friendly and helpful!

I use the plug-ins so when they are on sale I purchase multiple because they take forever to put them on sale.

Need more sale prices for loyal customers

Great shopping experience and the customer service was perfect.

Best wallflowers and candles. Beautiful long-lasting scents. Love the sales and coupons! Friendly, helpful staff. Enjoy shopping at this location.

The candles, sprays and mists are all amazing as always. However, in this Bay Plaza, Vic the associate was very helpful and polite. Will definitely go again.

It was my first time shopping at this store. Kara was extremely helpful and kind to me. I get really nervous around people, she made me feel comfortable while helping me pick out a gift for my mom, which she loved. I forget the cashiers name, she has long dark hair, she was really nice too.

This new location is more spacious than the one inside the mall. For me it's more convenient as well...I don't have to go inside the mall and because it's outside the parking is better

I had a wonderful experience at the Bath and Body Works in the Bay Plaza Mall. The store is clean, the variety of items are vast, and the staff is welcoming and helpful. Although all the sales associates were helpful one stood out from the rest and that was Mattie. She was a breath of fresh air as she had high energy and her enthusiasm resulted in several sales during the time that I was in the store. She made this a pleasant shopping experience.