Firestone Complete Auto Care

Honest, efficient repairs at a fair price. Managed well as all employees were very welcoming and knowledgeable. They reviewed what they did, what it affected and made sure I was happy with the results. Staff also went over some scheduled maintenance coming up that I would have forgotten about. All shops are pretty similar in what they offer, Firestone Oconomowoc provides these services with an elevated customer experience.

Jamie was the guy who answered the phone and was extremely accomodating and polite. He is the reason I didn't go anywhere else. Combined with Nate when he called me with an update and was very upbeat and warm. The store was clean and professional. On top of everything, my car drives better than new!!! It's as smooth as glass! VERY happy customer!

The staff were very friendly and helpful. They all seemed to have very good attitudes, positive. They fixed my tire for a reasonable amount.

Trustworthy People at Firestone Oconomowoc, I have my wife’s Jeep serviced there as well. Thank you for your commitment to quality.

I got a great deal on some tires, they educated me thoroughly so I could make the best decision within my price range. Vic helped me a lot and I felt great about leaving my car in their care. Thank you Firestone!

We followed the manager here from his previous role with the company. Bryan and his team have always gone out of their way for me and my family. Fair, competent, informative and reasonable. I highly recommend!

Nate was able to get me in the same day for a hub bearing replacement. I was out in an hour and a half! Unheard of! Thanks again would highly recommend!

Always great service.

They’re happy to explain everything to me like I’m 5 - I need them to, believe me.

They’re always quick with the turn around and diagnostics.

They’re upfront when I ask what the damage would be (cost) and they work with me when the repairs are looking to be more expensive than I thought.

All the guys are great, professional, knowledgeable, and they move efficiently so it’s less stressful when taking my car in as opposed to more stressful.

The service I received was friendly, professional, helpful, and fast. I couldn't have asked for a better experience.

Had the tires put on great service very professional!

Everyone at Firestone was extremely nice and very helpful. Great Customer Service!

Highly recommend - fast, professional - solved our flat tire in under an hour

I had a tire valve stem break in half on my way to work and I was able to limp my car into Firestone in Oconomowoc they were very friendly and very up front with prices got me in that day had my car dropped off for me at my work place

super fast super quality and they help you with anything you don’t understand above and beyond

Service here is great here. Got my oil changed and tires rotated same day. Other places want an appointment than can be two weeks out. Bryan is knowledgeable and someone I trust.

The guy there was extremely helpful. I really appreciate that he was able to take care of me right away

Stopped in for some service on my tires and was taken care of by Nate. He was very professional and took care of the work promptly. Firestone is a great place to receive quality service and a fair price. Thanks Nate!

The service here was fast and they did a great job. Firestone has an awesome selection of tires! It was nice to be able to get an oil change and my battery replaced while they put on my new tires! The workers are super friendly and knowledgeable. They also always have a TON of great coupons to save you some money

The crew at Firestone is top notch and always always takes care of my needs. I run a business myself and can’t say enough about the quality of service here. I bring my business vehicles as well as my personal. Highly recommend!

Fasr, friendly service. Will use them again during next year's Wisconsin visit.