Goodyear Auto Service

Been going here for years. Recently had some car issues. Dashboard had some fun lights come on. And I called early Saturday and they got me in and repaired. Jeremy (spelling?) is a wonderful manager who communicates well and explains things nicely. I don't feel stupid talking to him about my car. Price for labor may be higher then smaller shops but I'm okay with it. Means my work is done well.

Had my tire pressure checked/pumped this morning here because the cold weather affected the tire pressure. The guys here were nice enough to let me get it done quickly and efficiently. Totally understanding and exceptional customer service!

Took my 19 Mustang 5.0 for a 3 year alignment service, and oil change. Shoutout to Jovi for taking care of my vehicle, and answering all my questions

Great first-time experience! Very accommodating. Took me in for an alignment at almost closing time and waited over until my car was finished. Showed me I also needed a tie rod which I did. Matt the mechanic was God sent. Found and fixed my mysterious clunk noise free of charge. Marshall at the desk was polite. Would highly recommend this location. Thanks guys. Keep up the great work.

today while I was traveling a far distance to a work conference I got a nail in my tire going through a construction zone. I panicked and took the nearest exit in an unfamiliar place. I pulled over and searched tire repair and Goodyear was the first to pop up. The staff at Goodyear were amazing. They were more than willing to take the time to help me. Talk me through their different options and also bring to my attention other issues with my vehicle and what the costs would be if later on I wanted to step in to get those areas serviced. I will note to that there was a girl there (short black hair, Hispanic, petite) that was training (at least I think she was) and was taking her time to go through everything with me but if I asked a question she didn't know the answer to she took the initiative to ask another worker instead of providing me with misinformation. I respect when someone wants to make sure they're getting it right the first time and has the humility to realize that they're always learning knew things. The staff there (majority Male, if not all but her) were so supportive and kind even when I overheard she had entered something incorrectly into the system. The other staff encouraged her and didn't belittle her. They got the tire fixed faster than they quoted me and didn't even charge me for the service even when they were busy! Even though I live an hour away I seriously am considering driving back just to give that specific location my business and I will certainly be telling my family/friends about them as well. 😁

The customer service at the Goodyear Brookfield location is always nice and pleasant. The staff greets you soon as you walk in the door. They are very attentive to your concerns on your vehicle and they make sure your needs are met! I am always pleased with my services when I leave there!

Thank you to Jovi for getting my Jeep in last minute for a rotation, would recommend this place to anyone looking for top notch service

Outstanding customer service! They are such nice people who truly care about their clients! ⭐⭐⭐⭐⭐

The team at this location is top notch. It seems like honesty is something that's hard to find in automotive service/repair these days, but these guys have earned my trust.

I took a new wheel and tire in to have them mounted and balanced and they damaged the wheel while mounting the tire. Rather than wait and see if I noticed the damage (which has happened to me with so many other shops), they immediately called me and told me what happened and worked with me to make it right. They ended up replacing the wheel. I've since been in for several maintenance items on a couple of vehicles and every time I have received excellent service. I would highly recommend this shop.

Martell gave estimate prior to visit, performed headlamp replacement in about 15 minutes, and explained everything when done. Store manager, Jeremiah, was kind and went into detail about the quality service Goodyear provides. Bright waiting area with TV, magazines and a Keurig. :) Very happy with visit. I'll be trusting them for future needs!

I needed tires desperately and these guys fit me in last minute and we’re absolutely amazing! They didn’t try and push me into something (I hate going to car places because I don’t know anything about them and feel like most places push things on you that you don’t need) I will be doing all my car maintenance needs here. Highly recommended!

I recently moved to this part of the state and needed a new place to get my trucks tires rotated and oil changed. I choose GoodYear because I have good year tires. I couldn't be happier. The guys are knowledgeable and friendly. They do great work at a very fair price. I highly recommend them.

My tire Exploded and the only place closer was this, but their Service is Fast and Friendly they Surprised Me🤗.....🤔but First they told me it would take a couple of hours like 5 or 6 hours 😳or if I wanted it to return tomorrow to pick up the Van 😒, that was going to be terrible🤨, but they had mercy on me and they did it in 20 minutes.😊🙌

I was on my way home with a 400 mile drive in front of me and had a tire burst. I put on the donut and limped to this place because it was close, about 20 minutes before they closed on a Saturday, assuming they would say they wouldn't be able to help. They had my tires in stock and handled the whole thing beautifully, saved my life. Thank you Onna and JD!

I review everything before making a big purchase. I was skeptical about going here because of a couple of poor reviews (even knowing that most people only do reviews over poor service) but nonetheless they had the best price, so here I came. I was surprised to find that the shop was cleaner and people friendlier than I had expected, but was most pleased with their safety inspection. While I don't buy tires to hear about needing an oil change, I'm quite pleased they want out of their way to check the front end and inform me of a worn tie rod. My brother hadn't had the same luck, and was in a minor car accident when his broke while driving, so I obviously addressed it immediately. Couldn't be happier. Will come here from now on. Thanks guys.

I've been here for an oil change and they did a great job so I came back when my alternator died. Turns out it wasn't my alternator, just a flaky battery. A less reliable shop would have bent me over and replaced the alternator, but these guys were very honest and just changed out my battery. I'll go back for sure.

Jeremiah and staff gave exceptional customer service. I would drive hours to get this exceptional customer service!!Went above and beyond!!Can't thank Jeremiah and staff enough. These day's no one cares and they sure do!!!They are worth the drive. Biggest Thankyou !!!

Inspected my car and determined a small rattle was a trim piece, not suspension or anything unsafe...no charge since it was nothing they needed to fix. How awesome is that? I recommend them 😀

Probably the least stressful car experience i have had. Both people who helped me were extremely nice and made sure I was taken care of. Normally i feel ripped off but did not here.

had a screw in my tire, needed to find a place on a Sunday to fix this right away. This Goodyear place was able to take care of my right away. Great customer service. Also the icing on the cake is it was free!