McDonald's

Came here a few times prior. The most recent visit (before our current) was on Saturday November 6th. We had an item missing (one hash brown) but didn't bother the staff it was probably a human mistake and it happens from time to time. Came back later for dinner where my soda was a medium instead of a large I've ordered. It was an easily made mistake; the cup is marked medium AND large but for two different types of beverages. Anyone can make this kind of error. Hey on the bright side i consumed a bit less sugar lol ☺

Today's trip I've had one of the best service! It is also why I've decided to write a review!!

One of the staff called out our order and asked if we were staying to eat in, which we've confirmed that we are. After a couple of minutes two staff members came out with our food and drinks. I was really surprised. They've set both trays on our table and was very courteous. We've thanked them for their assistance. I was waiting for our order to be called so i could go and pick them up.

I hope that other patrons that comes here would be understanding of the staff. I'm sure it gets hectic here, I've seen it.

They were quick and nice. Also this is the only McDonald’s that actually gave me buffalo sauce when I ordered and didn’t have to ask at the window

Today i went to this mcdonald’s to purchase a cheeseburger, and a large strawberry frozen thingy. I saw that there was a free fries option so i told the guy the code, he said that it was applied so i paid and waited for my food. When the worker had handed me my food i realized that my fries were missing. So i told the worker and they told me to go back on line. The cashier told me they’d give me the fries to i began to wait again. I had to go back on line a total of FOUR times!! It was so exciting, like going to six flags especially when i threw up at the end. DEFINITELY VISITING AGAIN!!!!!

It’s a nice store with parking. The food is always accurate and hot. As far as customer service I don’t expect much from McDonald’s;(

Wow!!! This is the first time I'm in a McDonald's with such an amazing customer service thank you guys

Great customer service plus they let me use the bathroom before I could go order food and it was super clean

Finally they removed all of the inexperienced workers they remodeled it looks clean and up to date the food was good it wasn't cold and the service was great the window worker for the drive-thru was very helpful even helped me with the McDonald's app it's hard to drive there now

awesome service. Very rare now and days

Staff member was very very friendly and fair.
Instead of me waiting for fries I was willing to pay for a fish sandwich they offend me for free as part of good service.

Jasmine the manager assisted and was so kind.

At noon, it becomes really packed. But I went at 3 o'clock. hardly anybody prompt service. Good personnel.

Drive thru clean fast. Hot food improved service

Awesome very friendly and helpful

Closest one around maspeth, so its pretty busy all the time. It has a drive thru as well which makes it extra busy. But overall in less than 6 minutes you will have your food. Place is medium sized but as of right now 10/5/2020 there is still no in door eating allowed. Nice place.

I used to have a pretty ordinary experience a little attitude from former employees , as you would at any other fast food chain restaurant, . However, the place has really picked up on customer service; with in the past couple of months I'm always greeted on my weekends by my favorite cashier in the drive thru! She's energetic and always have a smile on her face, willing to give out free compliments, and make sure my order is always ready to go! She remembers my order before I even say it, which is great, bc you wouldn't expect that from a McDonalds worker, especially not so early in the morning. It makes my weekend routine totally worth it; Love my experiences! Special thanks to that cashier, named Lesly! If you read this, know you make a great impact and like I always tell you, "thanks for making my day!"

My kid loves this place. Breakfast with him is a tangible moment since living in the city is so busy we seldom forget to stop and smell the flowers. In this case the syrup on them hotcakes!!

To many young kids (MS age) yelling, cursing and running in and ou the side door.

Friendly and everything was in the bag as we ordered. Including sauces requested, the straws, napkins. Thank you for being open during this time and helping things to run smooth.

Order was fresh and fast. I had an issue with the app and the lady attended to me quickly and efficiently.

Friendly morning and night staff! My food is always on point . They prepare my order without missing the smallest details such as a straw , BBQ, ketchup or napkins. :)

I've been here several times, and the service is always excellent. The food is always very good as well, for McDonald's at least. This isn't the closest McDonald's to me, but I go out of my way to go to this one because it is by far the best.