Extra Space Storage

I am writing a "praise report" for Derreca . I'm sure you get complaints all the time...but I'm here to say the service I received today was exemplory. Her knowledge , explanation and pleasant personality made my day. Its employees like her that make your sales soar! SHE DESERVES A RAISE! DERRECA,..continue the great work.

Derreca was exceptional. Curteous, knowledgeable, answered all questions. It was a pleasure working with her. Thank u to her. For her excellent service.

Amazing customer service! Derreca went above and beyond helping me with multiple units. She was patient, professional and very kind. I was very fortunate to get her because had a few issues going on. I will only deal with her moving forward. She’s amazing!!

My interactions with Samuel (Sam) was exceptional. He was very professional, knowledgeable, helpful and a pleasure to speak with. Was having a bad day, and his conversation helped to change my outlook. God employee.

Had an amazing experience with the store manager Denise. Beyond helpful quickly assisted me with information also showed me the units herself. Quickly helped me get a unit and understand the importance of rules at the facility.

Derreca was professional and very knowledgeable. She offered great advice and was extremely helpful and friendly. I highly recommend Extra Space Storage (on Linden) in Elmont for all your storage needs.

They were a joy to work with, and very accommodating of our last minute changes. Felt very welcomed and always take care of any questions or concerns we have.

Amazing place. Customer service was excellent. If you’re looking for storage at this location ask for Kimera!

Denise is great, she is very professional and made me feel so comfortable. She made my move in process so easy. Definitely ask for her.

Sam was so awesome, he was anle yo speak with me in spanish and explain everything to me. Denise assisted in all my needs. Helping me find my unit after not remembering where it was. Thanks guys you Rock

Derreca was so helpful she help me with my payment decrease and even walk to throughout getting a downgrade to save even more money. Thank you for a great service.

I received a warm greeting from Derreca which made me feel comfortable being serviced here. She is very friendly, informative & kind. Thank you Derreca

During our visit to the storage unit, Derreca went above and beyond to assist us. Her honesty, thoughtfulness, and prioritization of our needs were truly commendable. She exemplifies exceptional customer service and the facility is fortunate to have her on their sales team!

Meet with Derreca and she gave me the best scenarios in looking for a storage unit. In explaining what we should do, she ensures to follow up with the best-case scenario as well. Recommend stoping by in case you are looking for a storage unit.

Everything was done quickly and effortlessly. I was able to go over and sign everything on line and my space was ready for me when I got there in the morning. I also felt the price was very fair for the space I rented.

Denise help me out she was great and walked me thew the process smoothly.

I recently had the opportunity to use the customer service at a local storage facility and I must say, I was thoroughly impressed. From the moment I walked in the door, I was greeted with a warm and friendly smile by the receptionist Derreca. She was extremely knowledgeable about the facility and was able to answer all of my questions without hesitation. She went above and beyond to ensure that I had a smooth and hassle-free experience. They took the time to explain all of the different storage options available to me and helped me choose the one that best suited my needs.

Overall, my experience with the customer service at this storage facility was exceptional. The staff went above and beyond to ensure that I had a positive experience and I would highly recommend them to anyone in need of storage services.

Kimera Harris and Sam very helpful answering all my questions. Excellent customer service great job guys

Deprecated was a great agent. She was very helpful and patient. Five star

Derreca helped with me set up a new unit rental. She was extremely polite and helpful. She helped me sort through the various options to find best unit I for my needs. The facility is clean relatively new and has great hours to access the unit. I highly recommend this storage facility