Fine Line Auto Body Alum Creek

Staff is amazing! Very knowledgeable and personable. Took care of me every step of the way. Chuck is an excellent technician! He made sure my car was in perfect condition when I got it back. He does great work! Go Chuck!!!! 🙂

Bill is fantastic! He really worked with me on getting my car done and getting it done right. After bringing it in my fenders, bumper, and left mirror they were replaced in a day. Wonderful service! I will definitely be bringing my car back here and highly recommend coming to the location at 640 alum creek drive to get your car fixed up!! You won’t regret it! This is easily one of the best places to go, with reasonable prices and the friendliest people. I could not be happier with the results and the ease of communication! :)

Edit: I’ve included some before and after photos just for some reference of what a great job they did for me!

When my car needed repaired after some damage, I was distraught. Between a moderately high deductible and the cost of rentals, I was panicking. I usually use a body shop in my hometown, but one of my friends suggested Fine Line, and their Alum Creek location was close to me, so after talking to their rep on the phone, I stopped in a couple days later, and as soon as I began talking about my problem, Bill in their office says 'You've got the [my car model]?' - the rep had already phoned ahead and Bill had already readied everything even before I'd set a drop-off date.

Long story short, what I thought was catastrophic damage only took them a couple weeks to completely fix, they set me up with a loaner, and they helped me with my deductible. When they told me everything they were going to do for me, I literally went outside and cried because the stress relief was so impactful.

Look, I know we've all come to expect business as usual, so even the slightest thing seems like great customer service these days. When I say Fine Line treated me with WORLD CLASS customer service, I mean it from the standpoint of any period in time. I'm still stunned even days after picking up the car, and decided to sit down and type this out to fully give credit to the best customer service experience I've had in decades.

Thank you all, truly.

My experience with everyone at the Fine Line Auto Body on Alum Creek could not have been better or easier! Everything was explained to me in detail, I was given options, the part was delivered very quickly, the cost was better than any other quote I’d gotten, and the work was done exactly when and as promised. I would recommend them wholeheartedly to anyone needing auto body repair.

Needing collision repair is not something anyone wants to do, but Fine Line made the process bearable. Katelyn at the front desk communicated regularly and did so with kindness and empathy. Bill the manager made sure every detail on my car was taken care of. When my car was finished, it was spotless inside and out. The technicians who worked on the car made it look new again.

Great experience every time I use Fine Line. The work has always been good and the team is always friendly and informative.

I love fine line!!! They did a great job and keep you up dated about your car. The people there are very nice plesent and professional. I definitely will come back!!! Thank everyone!!!

I had a very very good experience with Fine Line ..They was nice and friendly also got my car done quick..They did a great job on my car it look back band new..I would recommend them..

I had to take my truck here to get fixed due to a whole in my bumper and they made my truck look brand new!!! I can’t say enough about the staff here, the employees that worked on my truck, very professional and very efficient!! Their work speaks for itself!! I would totally recommend this company for service!!!

Friendly staff that walked me through the whole process! Worked directly with my insurance and provided rental quickly.

I have utilized fine line multiple times and every single time it has been the best experience. I would refer and suggest them to anyone with any car repairs and needs. They have a lifetime customer for sure.

These people over here are wonderful. They took good care of me.we had a car wreck and I choose to go with fineline. They finished working on my car in less than 2 weeks and I have no complaints. Vanessa and kaitlyn helped me through the process. They did all the hard part for me. So I didn’t have to deal with any insurance issues. Very professional, very informative. Highly recommend this shop. I hope I don’t get into a wreck😅But if I do I am going through with them again.

I have been to fine line 3 times and everytime they have done a great job. They are very patient and understanding. My fave autobody shop!

Got the car done quickly and well. When there was a problem they made sure to address it even more quickly and efficiently. Customer service woman is 100/10 super helpful and nice!

We had a small issue with a broken exterior part. Even though it was a small project we were treated with great care and professionalism.

Job done quickly and priced very reasonably.

My car was repaired quickly. Fine Line communicated each step of the repair process. I will recommend to others.

Great service all around. Car was in and out within a week. Kept in touch throughout the process when dealing with insurance.

I was having issues with the side of my rear bumper flaring out and not completely connected to the car. I have a long drive coming up and was concerned about it. In 5 minutes they were able to pop it back in, no problem. Great customer service both on the phone and in person from Vanessa!

I would recommend them to anyone and everyone for all car needs. Inside and Out they do a great job. My car was damaged due to the KIA Boys and they got me right. They have great customer service, friendly atmosphere, and communication was never lacked. Thank you for everything that y'all did and for helping out with the crazy process and working to get everything to satisfactory..

Fast service, good prices, friendly staff, and clean establishment!
I will definitely be going to Fine Line Auto for any auto needs in the future.