First Federal Savings & Loan

If you want a real place to stash your bucks? Get a descent loan? LOOK no further. I been with FF since I can't remember. Never once did they not know who I was. Wonderful people, Jus sayin. I'm thinking 50 years of trust for me.

Building is easy to find. Parking is easy. Staff is friendly and helpful.

I used to love this bank- I’ve had an account with them since I was a teen/young adult. The last few years, it’s gone downhill with their customer service. I called yesterday to have help with unlocking my account on the app and the lady I spoke with was short with me and had attitude. Before we completed what needed done, she said “I have someone in drive through, I need to go” and hung up before I could say anything. Very disappointed with this experience. I’ll be closing my account with First Federal due to poor customer service.

I came here on February 15th to close an account for my father who passed away.
I felt disrespected by the employee who talked to me about this.
I asked what was required from me to close the account.
I felt like I was treated as though I was attempting to steal something by this employee and was being disrespected by him while 2 other employees silently watched and listened.
The paperwork I gave them originally was not found so I had to provide it again, what happened to it?
I undertand why security procedures can be difficult and dont blame the employee for that but his rude behavior was unprofessional.
After this very uncomfortable experience I would never bank here and would not recommend it.
If someone working at a bank handling accounts addresses you as chief instead of sir in front of two employees then you have a right to feel disrespected. Don't put up with it.