Riccotti's Sandwich Shop

Impressive Customer Service and Attention to DetailI.
recently had the pleasure of revisiting Riccotti after the manager reached out to address a concern I had about portion sizes. Their proactive approach to customer satisfaction left a lasting impression on me.Upon my return, I ordered the same dish I had previously, and I was pleasantly surprised to find that my complaint had been addressed. The cutlet, which had previously been too narrow for my liking, was now wider, perfectly meeting my expectations.This small adjustment showcased the restaurant's commitment to quality and their attentiveness to customer feedback. It's rare to encounter such dedication to ensuring customer satisfaction, and I commend Ricotti for their exemplary service.Overall, my experience at Ricotti was excellent, and I highly recommend it to anyone looking for delicious food and exceptional customer care. I'll definitely be returning in the future.

Previous review

I used to pick up a large chicken cutlet sandwich from this store every Monday and loved it. However, today I was disappointed to find that the cutlet was only half the size it used to be. I hope this was just a one-time occurrence and will give it another try next week.

One of my core memories and by far favorite spots to stop by to ALWAYS get a consistently delicious meal. Best Italian cold cuts !

I had the special; a caprese sandwich
It was good and ready quickly.
I’m not sure if it will stay on the menu but it came with pesto which was really good also.
The seats here are just plain hard booths but there are plenty of them.
There’s a full parking lot available. Located near a bus stop.

I’ve been making the hour trip here for a few years. Always consistent, best chicken parm on the planet. Customer service, phone and online ordering, menu, drinks, snacks, all fantastic! That perfect old school sub shop feel but keeping up with the times with a modern touch. Please never change, I’ll cry. ⭐⭐⭐⭐⭐

Used the on line ordering for the 1st time. Website easy to use, and we got a text saying our food was ready for pick up while on our way. Very fast service. Food as always was great.

I order spinach pies, they are the best. So are the other items they offer. Prices are good. Great local sandwich shop.

Ricotti’s is great. The best best sandwiches in the Warren Bristol Barrington area. By far worth to drive for. Super nice staff. Great experience.

Greeted by a smiling face and my order was ready quickly for pick up. I ordered online.

I ordered my sandwich online and literally 4 minutes later I received a text saying my sandwich was ready. Si I walked in to get my sandwich, gave my order number they tanked me by name.

AMAZING Buffalo chicken sub, awesome employees, and an overall great experience. 20/10 reccomend

Very quick to greet, assist and depart. Much appreciated uptempo atmosphere

Love grabbing lunch from Riccotti’s. They have great, quality sandwiches that truly never disappoint.

Great fresh sandwiches. The service is always great, really nice people working there.

You can’t go wrong with a Ricotti’s sub! They’re always fresh and delicious.

Always great food! And now being able to order online is awesome! My order was fast, correct, hot and ready when I got there! I've never had a bad experience! The Italian my fav! And the onion rings are great too!

If I could give them 7 out of 5 stars I would!
Best Grinder in East Bay!

Much better atmosphere and food quality seems to be getting better, as a long time customer.

Food is always delicious and staff are courteous and professional!

Amazing sandwiches! Would definitely recommend ordering ahead of time so your in and out. The Staff are super kind and patient 🙏

You walk in and immediately know you are going to get a good sandwich. The place smells delicious. The staff was friendly and the food delicious. I had a Pastrami and my daughter had a Turkey Club - both were good portions and great value.