AutoZone Auto Parts

I noticed this week my battery was slow to turnover. I came in this morning and asked for someone to check it for me. The associate was very friendly, greeting me as I walked in. She was knowledgeable about my car and the battery it would need. She installed it for me. All with a friendly attitude and smile.
Thank you Krista? Christa?
I appreciate you!
Shane

Great friendly automotive parts and supplies to maintain your vehicle clean, waxed and smelling nice!! Grade A+

Went in to use the Commercial Department. Courtney and Susan were so sweet and helpful.

Manager at this location tonight was a rockstar and helped me borrow some tools not on the list in the parking lot to get me home. 10/10 appreciate all the help I got from the staff here

Excellent and fast service. Jeremy was very nice, and had amazing customer service.

Always been good people there just like the other places sometime they don’t know as much as I think they know

Susan and Kenny were extremely friendly and helpful.
Kenny took the time to figure out exactly what I needed when another store refused to even try to help.
Will continue to use this store

Very professional and courteous, knowledgeable and helpful. Thanks for getting me in and out with the right parts for the job.....

I would like to thank you for exploring all options available and for helping me find the right motor for my wipers. This is why I love auto zone. To the young lady who told me to take the motor off and bring it in, you my hero, to the young man who found them hidden number and typed them in, and bam, there it was, you my hero. Keep up the great work.
This was my 4th attempt at finding the right one. Thanks

They were so friendly and helpful. I had a bad battery and they went above and beyond to help get a replacement where as an employee at the South Park Street store had basically turn me away to a mechanic to get a battery and put it in because my battery goes in the floor board. I bought the battery to be replaced there the last time.
I stick with the Bankhead Store.

Great guys up front. Needed a new battery while on a work trip. Had the right battery and loaned me the tools needed to change in the spot.

I love this location. However, the employee Dave is rather reluctant to ever help customers and this is not the first occurrence of this. I was put on hold 3 separate times within an hour or so. I called 1 last time and the store manager Kenny picked up on the first ring and was able to assist me very quickly. I am just disappointed at Dave as he did not even seem to make an effort to help. Kenny is fantastic though and Autozone definitely needs more employees like him.

I have always had a good experience if I remember correctly. All of the aisles are neatly organized and well marked. Prices usually well visible. If you cant find what you are looking for or have questions, the staff always seems friendly, knowledgeable, and has a love for cars. I would recommend it here.

We needed a new truck battery fast. We got a great discount between having autozone points and military discount. Customer service was great. The guy had our battery installed in less than 10 minutes. Great store!

Loved the service people

I can't say how many times I have left some place after receiving good service and said to myself Im going to write or call the corporate office to let someone know what a exceptional employe they have. I've done more calling about my complaints. I've done my share of trying to work on cars to save money and Mike has always been very helpful and made me feel as if he really appreciates me as a customer. Well today was no exception. Mike went over and above my expectations in his service.

Mack C helped me with my issues with my Mercedes Truck. I swear this man was God sent. He was friendly, knowledgeable and had patience with a woman who knows very little about cars lol Meanwhile Romero B I guess the manager kept antagonizing Mack to hurry up in so many words. He maintained professionalism and continued to work effectively to find what was wrong. Again I say Kudos to Mack C great employee.

Wow is all u can say for these wonderful people.
Let me just say forever grateful.
Went to the store to just have codes checked, only to find out it was multiple codes and problems. They found an evap leak and quickly told me and even reappaced the piece of hose to fix the issue, then they addressed a bigger issue. My battery light was on. After determining that it was my alternator, we found that thankfully it was under warranty.
And not being able to afford a mechanic to pull and replace it I was concerned. However one of the gentleman working there offered to change it for me. It took 30 mins and my vehicle was better than ever. When I offered to pay him or buy him lunch he gracefully declined saying only that it made him happy to help.
This is by far the most amazing customer service I have ever had... ANYWHERE HANDS DOWN!!!
They are amazing. Every one of the people there! I will be going back and I will be sending all my friends and family to them for assistance in the automotive field!

I had a problem with a defective purchased part. The store manager (Mr. Stapleton) went above and beyond to help me resolve a difficult problem. I got my truck running because of his help.
This customer service guaranteed a repay customer to Auto Zone as my go to store for vehicle parts!

I had the misfortune of a dead battery. I called to ask about charging the battery. When tbey found out that I didn't have a way to bring it in, they actually came to me. Thank you for the kind words and information for the new town resident. Forever grateful.