Shirin Jeweler

I have shopped here since I moved to the south side in 201. I have purchased majority of my jewelry has from here and it always gives great quality and always willingly to make size adjustments. I just purchased a beautiful chain for my Bebe niecey today and was helped with wonderful service from Julissa and Nicole. Much abundance and light

Asher was awesome showing my wife earrings and giving us a sale price!! Jewelry looks beautiful!

Nicole is the best
Always a good help
Really cares about her customers
My personal jeweler

When I went in there today I originally left and gave them a 4star review. This is what my first review said.
“Amazing customer service. Polite and helpful. Very respectful. Nice customer service! Would definitely recommend and return to do more business. Nathan D.”

However shortly after I bought my bracelet for $70, the bracelet clasp doesn’t hold. I’ve had this bracelet detach on 5 separate occasions today. I can’t wear it without worrying about it staying on. It’s poorly designed and certainly not worth $70.

I will be returning this bracelet and getting a full refund as soon as they open tomorrow. If the owner doesn’t provide a suitable solution to my wasted time and money, then I will never do business with them again.

Should have checked the reviews before purchasing.

Bought an anklet from them & the link broke. Took It back for them to fix & paid $30. After I picked It up , It broke again. He advised it was never repaired (not understanding why when I paid you to fix It), so he’d fix It again. Picked it up a second time & when I got home It broke from the same exact link. Took It back & advised again It was never repaired & refused to right his wrong!! Don’t purchase Jewlery from here because they are frauds. I will admit it was a beautiful anklet that I will take elsewhere to be repaired!!

Paid 60.00 for some earrings that broke same day and they refused to refund and charged us to fix it.