AutoZone Auto Parts

Great customer service, I bought a set of wiper blades and they put them on for me at no extra charge. They asked if I was a veteran, I said I was, they thanked me for my and I received a 10% Veteran's discount

Excellent customer service. Gentlemen named Anthony assisted me with a few items for an oil change, and a great suggestion to a place that saved me more than a few bucks.

Night shift manager march 1st was awesome, great customer service skills.

This establishment has a great assortment of auto parts,with very competitive quality and performance.If you are the auto aficionado type like me,you value hard work,and you do it right the first time.The parts you use must at least meet your expectations.Trusting a company for your family's safety, is all in the details...

Great staff!!! Thank you for helping us with getting the wiper blades replaced.

Friendly helpful employees. Great selection of inventory and good prices.

Went In to get battery. Very fast install

These guys are fantastic. There was an obvious interest in helping me find the product I needed. It seemed like routine behavior to go above and beyond what's expected. I'm very appreciative, and I'll definitely return to this location.

After getting some windshield wipers put on by a local gargage here in New Bern just a few weeks ago - which lasted well ... just a few weeks and fell apart - I mean literally disintegrated .... a total waste of time and money ...

So - I went to AutoZone on Neuse Blvd. and thankfully got a gentleman named Ronnie to help me ...!

I didn't have the vechicle with me at the time and was driving my wife's car and Ronnie picked out some really good wipers and said 'look, bring your Jeep back here and I'll install them for you' -

So, I went back to the house got my Jeep and went back to AutoZone and Ronnie took the time to take the old ones off and install the new ones for me.

Ronnie was very friendly, professional, knew what I needed and had the old ones off and new wipers on in less than 10 minutes .... Job well done ....!

I have shopped at the partiular store several times and Ronnie actually installed a battery for in the past as well.

Great store with professional service and Ronnie makes going to this AutoZone pleasant and easy ....

Thanks Ronnie for your help - I really apprciate all the time that you took to help me and I look forward to seeing you there again .....!

Knowing next to nothing about cars, it’s always intimidating walking into an auto parts store. Luckily Shari works here and had an answer for literally EVERYTHING I had to throw at her. She wasn’t pushy, found me exactly what I needed, and helped me with some preventative maintenance. Easiest up sell of her day! 😂 Anyway, 6/5 stars, will return to this location if only for the service offered by Shari.

These guys went above and beyond for me when my battery died.
They sold me a new one and installed it in the pouring rain. They checked my converter also. Just a great experience with great staff.

This store is the most helpful store I have ever been in, the manager is the best person I have ever dealt with.
Even the customers in the store were very helpful.
My Truck has a alternator problem and would not start, because it was not charging the batteries.
Thank you very much for all the help, I am glad I pulled into this business, again thank you very much!!!!
I don't know people like this existed in the world anymore.

I was looking for an auto part for my 25-year-old Saab. Nobody on the planet seem to have it. Jermaine, at the New Bern store, was able to locate the part for me and get it the next morning. Outstanding customer service!

Bought wiper blades for my bronco. They wouldn't fit. Had the store upgrade to next best brand. They did this with no charge. That's great service!

Great customer service.

The employees are very helpful and take the time to ensure you get the right part. They are friendly and greet you with a smile.

Very helpful, and personable to boot!

Great experience and very helpful with everything. The Manager SM was very customer service oriented and help me out with a bunch of issues I was having with my vehicle.

Oh man! This is the nicest AutoZone I've ever been to!!! Accommodating and clean and great selection of products! I want to go crazy in there on a shopping spree! They have so many great things for tuning up or down your vehicle and making it look and smell fantastic! Great deals on tools and jacks and jack stands! Sound system equipment for your car or truck and so many options for touch ups or dress ups or fix ups on the engine or body. Really exciting place if you enjoy fixing up your car and if you haven't gotten into it yet it's a great place to start! Rent tools, learn about your vehicle, and set yourself up to make regular maintaining of your ride a part of your life! It's good business!

I went to this Auto Zone, "MY" Auto Zone last night on my way to Carolina East Medical Center. I had gone to 'another' one earlier in the day because it was convenient to where I was. NEVER AGAIN! Won't go into it. BUT MY AZ and MY go-to AZ guy Ray? Well when I need something for my cats (Yes, I said cats!) or my car, Zippy....it will be Ray. All the way! Customer Service. Personality. Carried my Oil-Dry out to the car. Come on people! It's like Ghostbusters! Who you gonna call? You gonna call Ray at Auto Zone on Neuse Blvd in New Bern! (Ok cats. I use the Diatomaceous Earth Oil-Dry for cat litter. It is SAFE. It works, may not totally clump pee, but when you stir and mix in cat box deodorizer it works great. When you dump box 'stuff' slides out...no sticking. AND diatomaceous earth kills fleas! Look it up! Best of all, big bag $10 and change. Little dusty, so fill carefully. Research people. Safer, no chemicals, kills fleas, AND YOU GET RAY!!!!!) SO GO TO AUTO ZONE IN NEW BERN!!