Zach Crutchfield - State Farm Insurance Agent

I have had the privilege of using Mr. Crutchfield for over a decade. He is always kind and professional and quick to help. His team is first rate as well. Thank you Cathy for your hard work on my family's behalf. I am grateful I chose Mr. Crutchfield's office when I first moved here. Thanks Zach!

Zach has been my insurance agent for over 20 years. He is a caring professional who has always provided an extraordinary service. I highly recommend him.

My experience with this agent was helpful and informative. He took time to answer all of our questions, provide information regarding things we didn't know to question and actually went so far as to make a call for us while we were there to help insure we had what was needed to make our transaction and transition a smooth one. There was light hearted professional conversation during our telephone hold time and the visit. I found Mr. Crutchfield to be a direct type gentleman who's initial goal was to make sure he rendered the service we requested. Good job.

Zach has been my agent for at least 20 years and I have always found him responsive and informative!

I have never in my life met someone in customer service so rude! This office makes minorities in business look bad! Every stereotype imaginable this place fits it! Unprofessional as ever! State Farm should be ashamed! If you are a customer of this man you deserve better treatment!

Yall may want to find a black man that represents your company better! Rude! Unprofessional! So many better representatives in the area than this clown!

This man is by far the rudest insurance agent I have ever spoken with. If for any reason you have an insurance question do you not call this office or you will be verbally attacked !

The people in this place were very rude. Their customer service was the reason why I transferred to another insurance.

I agree with everyone here. I am leaving State Farm due to this agent!

This guy was very rude and not helpful at all! Waste of time!