Auto Value River Falls

I went into the store last week inquiring about a check engine light that I’ve been having trouble with time and time again for awhile. Cody was extremely helpful and went above and beyond! Instead of just checking to see what the code was, he went a step farther and dug into what the problem could be and even called Jerry’s Auto across the street to inquire about the problem, pricing it may cost to figure it out, along with actual notes about the issue and what he’d learned from talking to Jerry’s Auto and researched. As of today, it’s all fixed and I’m very thankful for the excellent customer service and helpful advice! Thank you!🙂

Bought a battery here about a year ago, had to replace it because it warped. Brought it in prepared for a warranty fight, guy at the counter was very nice. He tested it, went in the back and got a new battery. Took some info and I was on my way. Very happy and have to say they now have a new loyal customer!

Stopped in last minute for a new battery for my husbands truck. Gentleman helped me out, even installed it and recycled old one! 15 minutes, so helpful! Don't go anywhere else! Had called Carquest first not knowing what to do. The guy there didn't have time and didn't really want to help me, was more concerned with commercial customers. They said it would be 45 minutes to do it. Hmmmm. Very happy with Auto Value!

I received excellent service. My car broke down while I was in New Richmond. Luckily Auto Value had my part. I was in a desperate place to get it fixed right away. As a woman I took the challenge on to fix it. Thanks for YouTube i thought I could do this and fix it. Everything would have been fine but I did not have the strength to undo the bolts. I have an older car and those bolts were stuck. Riley their employee was watching me struggle. Came out and said I can't watch anymore. LOL and came out and help me after the store closed. If he only knew how much that meant to me. I highly recommend going to this place because they care. And in the end, Riley and I both got the car fixed and I went on my way. Being very grateful because of Riley. Thank you Riley !!!

Best auto parts store in town.
Cody went above and beyond today. He helped me find everything I needed for my truck... PLUS his positive energy and encouragement gave me the motivation that I needed to fix it!!

Had a wonderful experience there this morning! The staff is very helpful and they go out of their way to make sure that everything is taken care of before you leave their parking lot. The parts that I needed were very inexpensive and they were even willing to help me install it correctly. Highly recommended to go here!

The manager at this store goes out of his way to help you get the exact product that will work for you. Absolutely outstanding! They will even change a new battery for you.

I have been stopping at this location for the past year. I know less than nothing about vehicles and the guys at the counter always talk through and help me get what I need. Great group of guys.

Very nice people working there. I like how they helped me put my new battery in at no extra charge. Thank you.

Great customer service. Always quick and helpful. Walked in tonight close to closing with a broken windshield wiper. Customer service worker found what I needed and installed it for free. Love this place!

Very Good Experience when buying here. Small town feel when you walk in and the Manager does a great job!

This is the 1st place I always go to when it comes to getting my auto parts at the best price there very helpfull and friendly and go out there way to take care of what you need.

I appreciate the staff going above and beyond to ensure I received the correct part for my vehicle. Excellent service!

Bought new windshield wipers and they installed them for free. First set didn't work so they tried a different brand and I'm ready for the next part of winter and spring

They didn't have the part I needed, but could have it in on Monday. They checked my alternator and confirmed it was bad though, very helpful staff!

Excellent service. Knowledgeable employees. Great parts. Nice to find a quality parts store. Huge selection.

Staff was extremely helpful and courteous, will definitely be returning in the future

I have had nothing but exceptional service every time I go to get whatever I need. The store manager Kaye Is the best .MATT he is also super

Great staff and service!

Best place in town to get the parts you need. 10/10!