Ulta Beauty

Maddie (or Maddy I don’t know how she spells her name sorry!) is the BEST. I came in looking for advice on contour because I’m non binary and want my face to look more androgynous. She not only helped walk me through how to contour for a rounder face, but also helped teach me more about makeup than I ever previously knew. I seriously think this was the best experience I have ever had in ANY Ulta. She was so kind and caring, and also understanding!! She was very knowledgeable on the makeup she showed me, and i can tell that she is very passionate about her job. If she ever teaches make up classes, i would seriously pay and take them. She is amazing, and made me feel SO much more confident in learning how to do makeup. I wish I could give more than 5 stars!! I will definitely be returning!!

I love to come here. They carry a brand that is hard for me to find. I bought several Ulta brand makeup eyebrow pencil great buy, stick blush not to bad and lip crayon that I love.

Every experience at Ulta is great, but last night was the best! I always struggle with picking the right shade for my undertone. Ashley was so sweet and also informed me about return policies which makes me want to only shop at Ulta! Thanks so much to Ashley and the rest of the Ulta crew for being so kind and helpful last night!

Hi:
I visited my local Ulta in Janesville, WI, where I was promptly and politely greeted by, Pierce, one of your staff members. Pierce asked how they could help me and I said I’ve been researching perfumes online but was still undecided about what I wanted, and needed to smell them. Pierce said “would you like some help or suggestions?” I said I would love some. We talked about what I liked, what I currently wear, other perfumes I’ve tried. We talked about how I have to be careful because some give me migraines and we talked about what perfumes I already know I don’t like. Then Pierce walked me over and started sharing options and suggestions with me. Pierce was patient, kind, and willing to let me sniff anyone I wanted. Pierce made this a wonderful buying experience for me. I love getting new perfume but it can be intimidating…Pierce took all of the intimidation out of it. I walked away with one I wasn’t even originally considering because Pierce showed it to me and I loved it. We then tried it on my wrist to make sure it paired well with me. I’ve spent the rest of the day getting a wiff of this wonderful scent and I keep thinking, hmm what is that…then duh I realize it’s my new perfume!! I’m so happy. Pierce then offered to help me find anything else I needed and took my perfume to the counter. When I got the counter the other customer service person was busy with a customer, so Pierce rang me up, helped me swipe my Christmas gift cards and then I paid the difference and we were done. I left super happy and so glad for my choice to go when Pierce happened to be there, I don’t know him personally, but I will specifically be visiting when Pierce is working because the experience was 10 out of 10. Even my husband had nothing but great things to say…and he can be tough to please with those types of purchases. Pierce asked my husband if he needed any new cologne or wanted any suggestions which we both thought was so thoughtful. I hope this feedback gets back to management at this location, because Pierce is an asset to Ulta! I also submitted this directly on Ulta’s customer service website

Every time I’ve made an appointment Jeshua always did an amazing job. They also have decent make up/skin care deals

Shoutout Jenn for helping my wife find a great foundation. She was really nice.

Employees are nothing but amazingly friendly and helpful.

Shopped for birthday presents for my daughter. Loved the selection.

Staff here is friendly and super helpful! I had my brows done while I was there. It was quick, painless, and the gal that helped me did a fantastic job! The staff always wants to help you find stuff and can make great recommendations for your specific needs. Love my Ulta!

I think I am like a kid in a candy store here. Always helpful and kind . Yes sometimes super busy but my favorite place in the world and store is always evolving adding new products and keeps up with all the new trends for sure . This was a blessing coming to Janesville. So awesome ! I always find something I like . Great selection!

This old gal is losing her eyebrows! I went in looking for help, & I got it! The staff was super friendly & helped me find exactly what I needed & in the correct shades. The store was clean & I have forgotten the name of the young lady that helped me, but she was wonderful!

I had such a great experience at this Ulta. I was greeted right when I walked in the door and then Vicki spent so much time with me. She answered all of my questions and was so sweet and helpful. This actually isn't the closest Ulta to me but anytime I'm in the area I will definitely choose this store over the Sun Prairie store!

I just wanted to THANK my consultant today. Vicki was extremely knowledgeable helping me find the items I was looking for. Her professionalism helped direct me to other products that will work better.
I will definitely return to this store.
Awesome job and Thank You Vicki.

Overall great experience. The staff was very helpful in finding what I need. Would definitely recommend to go there for any of your cosmetic needs from makeup and hairstyling to eyebrow appointments and makeup advice, shade matching and tips. 😁

Super nice staff, always helpful. Competitive pricing and usually always a coupon available. Started getting my haircut here recently and she did a great job. It was a nice salon experience which I didn't expect.

This store is awesome. Holly and Charmin always do a great job in the salon. If you get your hair done there, you will walk out as pretty as the posters.

Mercede was an amazing help in finding the right products for me! Wonderful employee and even stayed after her shift to continue helping me, and even made sure we stayed within my budget!

Had great service here! Suzy, one of the managers, helped me personally even though I'm sure there were other things she could have been doing. I am very happy with the products I purchased, a brow compact and a matte lipstick, that are both fabulous! Suzy even threw in a couple of goodies! Thanks ULTA, for having such a great person on your staff! Semper Fi!

My gf visited to purchase some facial cleanser and some other products. The facial cleanser she wanted was not Available so the staff kindly found it on line and ordered for her.

I'm really happy that Janesville finally has a major beauty store like Ulta! The staff here is very friendly and helpful. Anything beauty related you can find here at a variety of prices. There's nothing bad I can say about the store!