Brenham Saddle Shop Inc.

I visited the Saddle shop today and was immediately greeted and asked what I was looking for and was instantly helped by the staff finding my first pair of boots and helped me find a belt to go with them. Excellent customer service, I definitely will be back to buy more in the future.

This is a great place with quality boots and clothing. The front desk and sales folks are some of the nicest people I’ve come across. They have great deals on boots compared to most places. Best store experience I’ve had and I travel the entire country. Thank you for the superior customer service.

This place is always a great stop when ever we come through. Great quality merchandise and people!

A bit pricey (but everything is). Great selection and wonderful salespeople. If you like the smell of leather this place is heaven.

It’s nice to be able to fine a real western store around! They have a lot of stock older and new and have good prices compared to the chain stores. I will be shopping with you folks and hope y’all stay around unlike other western stores that sold out!

Staff is very friendly, helpful, and knowledgeable. Great assortment of boots, shoes and accessories. They also have western clothing, some bedding, jewelry, and other decorations. And the staff is willing to see if they can order anything you may be looking for. Very clean store. Organized and not packed with clothing display racks where it's difficult to move around or find what you're looking for.

Well, don't really know how to start, but I'll try. Customer service is great, if not at times, a tad overbearing. If I'm in there looking for a gift, I don't need someone looking over my shoulder. But, maybe the sales staff are paid more for commission. If I'm looking for myself, point me in the right direction, I'll find myself. Other than that, the place is clean, neat and tidy, the people are the best!

Excellent Service! Fair price on all items. Sales assistant was attentive and helpful without being pushy. Bought a Greely brown hat. The lady wouldn't quit till she had shaped perfectly...instead of the usual "bend " a few creases in it and call it done!! Going back!!

Great place to shop for boots and accessories been around for awhile good down to earth people and service love the boots

My son and I visited the store an were helped right away. The staff is so humble and helped us find what we needed. The store is very neat & organized. I highly recommend this store & we will be back .

Needed eyelets for stampede strings, not the brad type. Only place around. Courteous staff. Very helpful and capabke.

Great selection of hats and boots. Very friendly and helpful.

Brenham Saddle shop is a first rate purveyor of western wear. Quality hats shaped in shop. Superb prices shirts, with pearl snaps that run the gamut from conservative solids to embroidered, arrow-pocketed showpieces. The friendly and knowledgable staff do Texas proud. Y’all don’t need to take my word for it. Go there yourself. You won’t be sorry you did.

A young man named Sage went out of his way to text me about what Cowboy hats he had that would be suitable for a wedding i needed to attend. Above and beyond his duty.
That’s old school service.

Bought a pair of boots there last year. Live them. Great fit and had it not been for the trained assistant, I would have bought a boot that was too big. Thank U!

Super nice staff and great selection!

If you are a man who has a narrow foot, this is the only place in this part of Texas that may have REAL Cowboy Boots in your size. Best to call if you are traveling far. But it's one of only 2 or 3 stores I know of that carry B widths on the shelf in the state.

Excellent service, friendly staff, I am bringing my grand daughter there tomorrow to shop, after the great way I was treated.

Wonderful service, great atmosphere, friendly people

What a gem for Brenham!! If you're looking for excellent customer service, you definitely should shop here!