First Baldwin Insurance

Amy Wilson is the kind of agent who I
would ideally want to work with on my insurance policies. She is helpful informative and punctual. She has my utmost appreciation for the time and effort she gave me. I never felt rushed or pushed into an offer. I highly recommend reaching out to her for your insurance needs and questions.

Valerie is the best! This is my husband and I’s first experience with getting home insurance and Valerie left us at such ease. She is outstanding at her position. She is very understanding and wants to work with you. We are so thankful to have been able to work with Valerie and cannot thank her enough. Definitely recommend Valerie to anyone who is in the search for home insurance. She is worth it!

First Baldwin replied quickly to my request for a homeowners quote. Their quote saved us $1,000 per year. Samantha was a pleasure to work with and patient as I asked lots of questions.

Samantha not only made obtaining insurance for our condo painless, she took the time to explain the ins and outs of how insurance works in the event of a claim. Very insightful and helpful, definitely recommend!

My insurance needs are handled professionally and I believe I have excellent coverage (home, flood, boat and auto) for fair premiums. And my account manager, Becky, is always a pleasure to work with!

Update May 2024: My home insurance increased 30% this year so I reached out to First Baldwin for advice. Samantha reviewed my policy and researched other providers for me. She saved me over a thousand dollars/year moving me from Centauri to new carrier ( with same coverage/deductibles etc. ) She was so helpful, very friendly and keep me updated along the way. She even worked with my mortgage company to handle that end. I will continue to trust First Baldwin with my insurance needs as they have the expertise, resources and truly seem to care about their customer. I’ve never felt like a number or just an account with them. Thank you First Baldwin team.

I have been using First Baldwin since I bought my house in 2017 and they have always been incredible. The last past few years Samantha has been working with us on quotes and coverage and her attention and customer service is superb!!! Thanks for making this process exceptional.

Amy shopped the best price for us! When there are any issues or questions Amy really goes to work for you!!! She’s definitely our go to agent!!

greatest! Group really works hard to find the best policies at the best price. I'm staying with them for car, truck and homeowners needs.
Amy is a hard working Agent for me. She's been great at getting my claim handled, including followup with Insurancecompany.

Amy was very polite and helpful in explaining my policy and was very concerned that I was happy and satisfied with renewing my policy. She has always been very helpful and understanding when in contact with her either in person or on the phone. Thanks so much for having personnel like Amy on your staff, you should be very proud of how she treats customers. Tell her I said thanks for everything she has done for me to insure that I am covered with good insurance. Thanks so much, a very satisfied coustomer. Calvin Mire

Finding insurance for our RV lot and structures was a harder task than we imagined. After contacting 23 insurance companies in Baldwin County, we came across Marie Lee at First Baldwin. Not only did she go above and beyond to search out coverage for us in this difficult market, but she found the right coverage we needed at a great price and deductibles. We super appreciate all her hard work and excellent communication!

I cannot recommend First Baldwin enough. Without the tireless effort of Marie Lee I would still be waiting on my insurance claim from hurricane Ian. Marie and Jeff Powell went way beyond normal customer service to solve my insurance issues after hurricane Ian. If you want an insurance team that will fight for you they’re it !!! Look no further.
Mike Hyder

Samantha has been a saint to me at First Baldwin. She always goes the extra mile and make sure that I am well informed and have everything that I need! Thank you!!

This is my second year with First Baldwin Insurance and I’m very pleased with Tanya who was great to work with. She is very knowledgeable and courteous. I was kept informed as she searched for the best policy for my insurance needs.

Over the years I have felt I was able to do a good job shopping my insurance. When I moved to Baldwin County someone recommended First Baldwin Insurance so I tried them. I cannot tell you how happy I have been working with Michelle Williams. She has been a breath of fresh air with regards to insurance. She is responsive and takes it upon herself to review my policy to make sure I am getting the best rate as well as the coverage I want. She is very knowledgeable and provides details that I need to be aware of. I have recommended them to many and not once has anyone had something negative to say about them. Michelle make my experience with First Baldwin Insurance the best experience I have ever had dealing with an insurance company. Thanks Michelle

First Baldwin is knowledgeable and helpful in finding the right coverage for all our needs. They always make sure we receive the most competitive rates and offer advice on any coverage modifications we may require now or in the future.

Tanya was fantastic to deal with. She got us home and auto insurance quotes in a quick timeframe and answered all of our questions. She was extremely personable on the phone and just a genuinely positive person. As I prepare to move my entire family to an area we’ve never lived, we hope more people there are like Tanya.

First Baldwin has been my insurance agency for over 10 years, and I could not be happier with the service and value. Gerry was my agent for years, and now Traci takes care of all my insurance needs in a most professional yet personable way. I can feel confident Traci finds me the best policy at the best price, and whenever I've had a question, she gets back with me promptly and quickly takes care of everything! I'll continue to be a satisfied customer, and I highly recommend First Baldwin Insurance and Traci Manuel for all your insurance needs.

Throughout my life, I’ve had numerous insurance companies. For the first time I can honestly say that Michelle Williams has made me feel like family at First Baldwin. She is by far the best of the best, very knowledgeable, highly professional & always responsive. She’s not only my agent, but a great friend as well. I always enjoy our time over the phone as she makes me laugh with her awesome friendly & upbeat personality. She has always provided me with excellent service. I live out of state, and she always takes care of me from one phone call away. I would definitely recommend First Baldwin.

My family and I want to personally thank Tanya Byrd for the love that she has shared with us during our most difficult time. I literally called her in tears as my house burned down, and she comforted me while also acting quickly to get me every resource needed (even on a Friday afternoon). Selfless acts of kindness and love such as this one, will always be the heart of humanity. Thank you Miss Tanya for being love! We send our love back to you.

First Baldwin (and agent Michelle Williams) have been so easy to work with. Michelle is very accessible, always calls me back, and often picks up the phone immediately, which is great (and rare in today's business environment). I usually get an answer immeidately or within hours. She really cares about finding the best policy with the best price and offers suggestions to me on how I can save money. She is very customer focused and I have experienced several years when my premiums went down. I recommend First Baldwin and Michelle to everyone I know moving to the Eastern Shore.