Foot Locker

We are on vacation and walked in to Foot Locker to try on some shoes. We had heard a lot about the Cloud sneakers and had questions. Quan immediately greeted us and was BEYOND helpful! He went and grabbed each style in our size and was knowledgeable and patient. When we thanked him for all his help, he said “I’m just doing my job.” But that is so rare these days. He was kind and caring and we so appreciate that. We asked to speak to a manager, to let them know about his extraordinary service and Calvin and Lawrence too were phenomenal. When they say it starts from the top down, this is a perfect example of management being surround by great employees. Even though the shoes weren’t for us, we had a wonderful experience and can’t say enough great things about Quan, Calvin and Lawrence. Foot Locker is lucky to have all 3 of them!

Upon arrival to this Foot Locker location, I was surprised that they were still open. It was just a couple of minutes from closing, since some stores tend to close early before their usual closing time. After I've entered, I was shopping for my usual brand selections. I was shopping with a mindset that I’ll be asked to leave once it's 6:00pm, which was their closing time. They closed promptly and am glad to see that this Foot Locker respects not only their business hours, but its customers as well. However, they didn't ask me to leave since I was still shopping. I had a couple of questions throughout my shopping experience. All of the employees that I asked questions to are by far the most understanding and knowledge people as it's pretty rare nowadays. After doing some shopping, an employee was putting new T-Shirts on the shelf, so I was curious to take a look. After seeing the T-Shirts, I’d like them so much that I went ahead and got it. At the register, the employee was so nice and made sure that the process goes as smooth as possible. She even told me to confirm my email address 2 times, which says a lot from her. I appreciate her wonderful work, being professional at all times, and caring for not only my items but the overall experience. I thought my great experience ended great, but it wasn't over just yet. I was still at the store getting ready to leave, and a young tall male unlocks the door for me and says “have a good one boss”. My shopping experience at this Foot Locker was amazing from start to finish. I'd totally be back very soon. I appreciate your hard work, talent, knowledge, respect, and the experience you all provide on a the daily basis for your customers. Keep up the good work!

They can get really busy obviously being on state but they always do the best to take care of you! They carry a bunch of new balance basketball models which is rare in person. Definitely recommend this location!

Always good customer wherever we go in!

Came in undecided not knowing what I wanted, but as soon as I walked into Foot Locker, I was greeted immediately by one of their employees and helped me find a perfect shoe for myself, and so willing to be very informative about everything I asked. They have excellent customer service. This store has a great selection of different brand names of shoes. Would definitely be back again for my next purchase of shoes.

Great customer service and a great selection

Very good people . Great service 👍🏼

Jayla Miranda and Porscha were all so helpful with making my shoe purchases. They also made purchasing shoes online in store super easy and seamless. I would definitely recommend this foot locker location to anyone for their exceptional customer service. Thank you!

I loved the service! What made it really great is when service was slow and a cashier, I forget her name: her name was on her chain and she had really long pretty gold nails, and her skin is really smooth and dark, but while she rang me out we laughed about so much in the little time and she was so friendly and funny. I'd recommend anyone to shop here, such great, efficient service. The staff is so polite and gets the job done!

Staff very helpful. Shoe manufacturers need to make more shoes for girls/women!! Girls have to buy boys shoes

This place was great! I came in looking for some running sneakers and all of the employees there were professional and welcoming. One of them showed me their selection of running shoes and even struck up a conversation about a pair of cool converse shoes. Great experience, would come again.

Great location and very helpful staff. I was looking to buy air force ones and this was the only location that had the shoes. I called in and they were able to hold the shoes, which was the last pair available, until I could get to the store a few hours later.

Very clean and so well set up. Their customer service is a definite 100% the 2ppl that assisted us was extremely helpful and patient. I will definitely be coming back.

Great selections on shoes, was able to get the 3 pair I’ve been wanting

Came in Saturday Feb 20th around 1:30 Taylor looked out on the Uptempo and the manager I regret not getting his name had the answers I needed and as someone who also has been a manager in clothing, I was quite impressed and found the Footlocker I will recommend to people’s and will continue to shop at. Maybe some personalized service . But that’s just a recommendation I make to any big business as the trend is looking. That’s a freebie that’ll make any salesperson on comish some extra dough

Team was super helpful in picking out birthday gifts. But Reed went especially out of his way in helping me find a shoe option for a good friend of mine with an odd size. It meant a lot he loves the air Max's. That again Reed.

The staff is very helpful and have helped me to purchase multiple pairs of Chuck Taylors for my kid and a great pair of Brooks running shoes for myself. I'll keep going back to this location because of the convenience and great service.

They had a pop up of a black owned brand, which I was not expecting, and the quality of there clothes(GratitudeChicago) were great!
The footlocker staff is very helpful as well.

The staff was very nice I stepped one foot in the door and three people ask did I need help. They doing something right I bought four pairs of shoes.

I ordered shoes and picked them up at this location. Very good customer service and helpful staff .