Pet Supplies Plus Deerfield

I came in frantic taking my new kitten to the vet. I was very lost and confused as it was my first pet and I asked the perfect person for help. I feel terrible I forgot her name but she was a young blood lady with colored eyes, beautiful hand tattoos and the first name started with an N or an M. She was very helpful and offered to assemble my carrier at the register. She was so empathetic and my experience here was so much better because of her. I wish that more retail places had workers with such a kind heart.

Good prices, abundant choices and VERY helpful and knowledgeable help

Responsive welcoming staff and great source of pet products. Highly recommend this store.

If you're looking for natural instinct brand cat food, they are well stocked! I know this is hard to find

Great service, good prices, clean store. They have self service grooming or professional groomer service available. Some pet are sold here as well--Fish, Reptiles, and Rodents kept in clean environments. Live Crickets at good discounted price for 100+ compared to other retailers. Can't say enough about how courteous and helpful the staff is, they go out of their way to please the customer, call ahead if you need and they will get your order ready, even load it in your car. Pretty much everything under the sun you could want too met your animal childs needs.🙃

Decent prices. Super super friendly staff. Will be back for sure. Not as big as some competitors but the staff here are clearly more knowledgeable than Petco. These are real pet people .

We go to Pet Supplies Plus for all our pet needs for the best prices.

I live in DuPage county but whenever I'm in the area I specifically come to this store because I feel the most comfortable here with my dog as she is going to be my service doggo and we're training together in pet friendly stores at the moment. The staff here is so respectful and empathetic. I appreciate them very much. Also the place is very clean and organized and there's lots of space to meander around.

Amazing service. Both employees there this evening went above and beyond by being super helpful and offering up great suggestions about questions I had. The friendliness and attentiveness was truly something I was floored by. If every customer service experience could be like this, the world would seriously be a better place. Kind, gentle, not pushy, smiles all around.

Shopping online with curbside pickup is very convenient and the service is amazing. Staff always calls if an item is out of stock and offers substitutions. Orders are filled fast, and come with a thank you note! Great store for everything you need for your pets.

I placed an order onlline. Got a phone call a few minutes later telling me my order was ready. I went to get it. Called when I got to the store curbside. Within 30 seconds, someone came out with a smile on her face and put my order in the car. This was terrific. And a hand written thank you note as well!!! This was a great experience. I will do it again and again!

I love this store. Employees are always friendly and helpful. My online orders are always ready when they're supposed to be. I will continue to buy all my pet supplies here. I've never had an issue and have been shopping here for a couple of years now. It's exactly what I look for when deciding where to spend my money.

The people here always make sure I am satisfied with my order. I needed litter delivered and the service they use will not bring into building. Kyle (service associate) delivered it to my door. Went beyond normal service. I definitely recommend them. They are very caring which is not always found today

Everyone was super friendly/helpful at the store. This is my favorite Pet Supplies Plus in the state. My husband and I drive past two others to come here. Store is clean and well stocked, product availability is great, and the staff are the best!

Always clean and friendly. Ample parking. They offer curbside pickup or you can go inside to get your online order. They will get stuff from the top shelf if you ask. 🙌

Love this Pet Supplies Plus! They are so helpful and even though I am ordering online, if they don’t have a product or or low on stock they call and let me know. They also call and let me know when my order is ready. Alexa is so helpful and fabulous!

Amber was very helpful & knowledgeable regarding Beta fish info. Also, staff at checkout counter generous.

Very helpful staff, great products, very affordable

I frequent the store on Lake Cook and Waukegan in Northbrook. The staff is always so helpful and polite. They go out of their way to help, even looking through coupons to see if they can save you money. Great store!

Great store and personnel. We have been using the delivery and curbside pickup and both were perfect. Super happy with this place.