Wiscasset Ford, Inc.

This was maybe one of the best car buying experiences I've ever had from start to finish. Sales and Finance were all professional, dealerships appointment set up prior to my arrival definitely beneficial. HIGHLY recommend.

I love Wiscasset Ford. I have been searching for a vehicle and Kalie was so patient with me while I took my time. She communicated with me via text and answered all my questions. She heard me and even found me an SUV with things I was interested in. I am so thankful for her help with deciding my vehicle. I love my Ford Edge!! I will forever use Wiscasset as my choice of dealership!!

I would definitely recommend Wiscasset Ford. I recently purchased a Ford Explorer from them and they made it incredibly easy to do so even from 2 hours away. I worked with Jeff Allen and he was incredibly responsive and easy to reach when I had questions. When I made it down to Wiscasset from the Bangor area the purchasing of my new explorer was quick and easy, everyone was very friendly and easy to talk to. They took my old explorer as a trade and that process was also incredibly seamless. I would definitely consider working with Wiscasset Ford again when I am in the market for a new vehicle again.

Jeff was great, very helpful and knowledgeable. He made our purchase/trade in very easy. Had our new vehicle ready to go by the time the paperwork was done.

From start to finish hands down the best car purchase experience I’ve ever had. Wilson was awesome and worked around our schedule and everyone took the time to walk us through questions and test driving without rushing a sale. Even though it wasn’t in our immediate region I would be willing to travel back to purchase a car from these folks anytime in the future.

My time at Wiscasset FORD was great. Sales person Robert
was outstanding during the time he spent helping me make
a decession. This was my second purchase at Wiscasset Ford.
The people were kind and helpful. Thank you, Wiscasset Ford.
Ed.

It was easy to set up an appointment online which matters to me because of the odd hours I work. Also, the details, cost and time of the service performed was explained beforehand. On the rare instance when the work longer than expected they provided a clean and reliable loaner. All in all, vehicle service is a positive experience.

Got in on time they were great explained all options I had to choose from and then washed my bronco. Very satisfied and would highly recommend going to get all your services there.

I usually dread having to do business with a car dealership, but that all changed from the first moment I contacted Wiscasset Ford. I am have been looking for the right Mustang on the Ford Blue Advantage (CPO) website for years, and then I found the car of my dreams at a dream price!

From first contact until David my salesman took over, it was the easiest and most seamless car buying experience I’ve ever had! He even met me half-way in Portsmouth, NH, to test drive the car. Then they drove the car down from Maine to the North Shore of Massachusetts where I live to deliver the car!

So happy I went with Wiscasset Ford! My wife and I are also considering getting her a CPO car from our best friends in the north!

Excellent experience! Ordered a 2023 Ford Maverick 9/22, and took just over a year to get delivered. These trucks have a long wait time to build which I understood. First off Wiz Ford did not require a down payment. Many Maine Ford dealers required $500-$1000 security deposit to order a vehicle. It was a long wait, during which I made several changes to the order through the sales manager (Andrew). He quickly responded to my requests and sent confirmation of the changes to me. When the truck finally arrived last week, the salesman (Jeff) called. I went in, test drove the vehicle and went over the numbers, then secured financing with my CU and picked up 2 days later. They made sure I had price protection on the vehicle, where I got the cost at the time of the order vs. price on the sticker, saving me $500. There are also no documentation fees at Wizford (vs. almost any other dealer), saving an additional $500 or so. The finance manager (John) was very easy to deal with and did try to sell me anything I didn't want. I honestly think it was the best car buying experience I've ever had. If you are going to buy a Ford in Maine, I highly recommend Wiscasset Ford.

Treated like family. All expectations were exceeded in a friendly and timely way. All steps were clearly explained and the they exceeded their already reasonable time frames and service.

Wonderful experience. Treated more like an old friend than a customer… and it was my first time there. Highly recommended. Also recently bought a truck there… made it almost to easy… Thank you for your excellent service! See you again soon.

I highly recommend this place. I had a great experience right on Memorial Day while I got my new car. Those guys Jeff and Tom were super nice and really professional. They made this weekend a memorable one for me so I will highly recommend Wiscasset Ford.

Service is always great, Amy was attentive, helpful and answered a number of questions . Routine maintenance appointment and I wait at dealership, clean comfortable customer sitting area.

Jeff Allen was amazing throughout the purchase especially with the vehicle out as a loaner the whole transaction only took three days

Wiscasset Ford went above and beyond my expectations. I ordered parts online and needed to return them. It said in the order confirmation email that they were open 7:30-6. I called to make sure and they said they were only open until 5:30, which did conflict with my work schedule even though it was only a 30 minute difference. Parts manager Jim Kons offered to refund me without the 20% restocking fee AND send one of his guys to my house that was 30 minutes away to pick up the returnable parts. This saved me so much hassle and I was pleasantly surprised to hear such an offer. Thank you Jim and staff, all very friendly and helpful.

The greatest thing about the Maverick [which I love] was however Jeff Allen--the buying experience with him was absolutely the very best---he is a huge asset to your organization

Excellent customer service, from point of sale and follow up. Kudos to Kailie on the sales team and Amy at the service department.

We had a great buying experience with Wiscassett Ford. Jeff Allen was our salesman. He was very professional, witty, and a pleasure to work with. We will definitely be recommending Wiscassett Ford to our friends and family.

I have purchased two vehicles from Wiscasset Ford and couldn't be happier. The first was in 2014 and Jeff Allen was a pleasure to work with. He kept me informed and went above and beyond letting me know when my Flex arrived and that it would be there when I returned from my trip. I knew I would go back to work with Jeff when it was time for my next vehicle. This year my Flex finally had to be retired, and I needed to look for a more reliable vehicle. I immediately made an appointment to meet with Jeff. Again, he was a pleasure to work with and worked with me to make my dream of owning a Ford Bronco Sport a reality. I also want to acknowledge that the finance person (Chris) was also very nice to work with. I never felt pressured into buying something I didn't want and both understood the need to be budget conscious. I drove away feeling very positive about the entire experience.